Mobile in government continues to be one of the most pertinent topics facing public sector administrators. The Pew Internet & American Life Project reports, “As of December 2012, 87% of American adults have a cell phone, and 45% have a smartphone. As of January 2013, 26% of American adults own an e-book reader, and 31%Read… Read more »
Customer Service today is radically different than only a decade ago. In the mobile era, people are accessing government websites from their tablet, phone, home computer, work computer etc and expect a positive and seamless experience. They want to find accurate information quickly and easily. Furthermore, they want to interact with organizations in a varietyRead… Read more »
Last week we celebrated the one year anniversary of the Digital Government Strategy, which encouraged agencies to develop mobile services and make public information available anywhere, at anytime and on any device. In the increasingly mobile world, this was necessary to keep up with the private sector and constituent and employee expectations. One year later,Read… Read more »
The Defense Information Systems Agency has partnered with Samsung Electronics to develop a new approval process intended to help vendors create security technical implementation guides for their mobile devices. Terry Sherald, chief of DISA’s information assurance standards branch, led the development of the Samsung Knox STIG process so vendors can base their guides security guidesRead… Read more »
Gambling From Gadgets appears to be acquiring all the trouble and is rapidly invading the mobile products of people who loves to bet a lot of of the time. Mobile Phone Gambling is nowadays trending because of the technological enhancements that lift up the approach of playing online. In the instance you are about toRead… Read more »
“You hear people talk about the impact of the internet or mobile phones or social media but none of those words really capture what is going on. People today have enormous amounts of power in their phones, they are also connected to the internet at all times and that has real cascade ramifications in aRead… Read more »
“Anywhere, anytime is the new normal for people,” says Rick Engle, Principle Windows Specialist, Microsoft. It’s true, 29% of people claim to be the type of worker that is on call at off hours and in alternative locations. The workforce is going mobile and government has been trying to catch up. Throughout many blogs, interviews,Read… Read more »
Becoming an innovator doesn’t happen overnight, you need strong support from your leaders, an ability to take risks and budgetary support. Michigan’s CIO David Behen and CTO Rod Davenport know all about implementing innovation. They recently been named as Government Technology’s Top 25 in Technology for their work in Michigan. In part one of ourRead… Read more »
By Guy Clinch Now Playing: Avaya TechTalk 010: Next Generation 9-1-1 Now! Listen now! Introduction: How organizations and Government can obtain many of the values of NG9-1-1 today – In this episode of Avaya Tech Talk APNPodcast host Guy Clinch, engages in conversation with Tim Kenyon, President of Conveyant Systems, Inc. and Matt Serra, Sr.Read… Read more »
As mobile adoption continues to grow in consumer markets, it is imperative that government continue to embrace mobile and learn how to best optimize mobile technology to stay relevant and improve citizen engagement programs. The Pew Internet & American Life Project has a variety of data related to mobile adoption. In December 2012, Pew reportsRead… Read more »