We’ve all been there. That moment when we sit down to lunch, coffee, or just spending time with friends, and suddenly realize that every person in the room is zoned out on their smartphone. But despite unfortunate scenarios like these, much of mobile technology can enhance the ease of our existence and even help governmentRead… Read more »
Over the next few weeks, I’ll be working on blog series related to technology policy and tech trends in government. The hope is that throughout this series I can identify the challenges, opportunities and current trends that are reshaping technology policy. Send any ideas to [email protected]. Here’s post one. Sometimes I wonder about the future. How willRead… Read more »
By Pete Wilson, ICF International I am a mobile guy. I spend a good deal of my time traveling from one place to the next to meet with clients and teams, and I rely heavily on my mobile devices. That’s right. I said devices because I use a variety of tools to perform different kindsRead… Read more »
Mobile phones have become the norm for people to connect with each other, restaurants, events and social media. Companies are making it easy to shop, pay bills and listen to music online. Yet some local governments have a tendency to keep things the way they’ve always been.
Most playgrounds have some equipment in common: swings, monkey bars, a teeter-totter. I loved teeter-tottering, and every time I’d fly up to the sky, adrenaline would build until I’d fall back to the ground. And reaching that balance point with my teeter-totter partner was the biggest challenge. Finding balance is an important life skill, andRead… Read more »
Ever tried filling out an online form via your mobile phone and then suddenly became angry at the company for not having a mobile version of its website? If this sounds familiar, you aren’t alone. And federal agencies are recognizing this shift to mobile browsers and apps. David Yang, Vice President of ICF Interactive, andRead… Read more »
Whether it’s from a restaurant, your favorite outlet store, or trying to get ahold of your cellphone company to refute a faulty charge, we all have some epically bad customer service stories. Oftentimes, though, we decide not to say anything because we don’t know who to bring the issue to and don’t feel as thoughRead… Read more »
Love piles upon piles of paperwork? Do you enjoy using multiple work devices that are questionably secure and most definitely not synchronized? How about heading to your office desktop before an urgent site visit instead of accessing that information in a mobile format? A big fan of these scenarios? Didn’t think so. Mecklenburg County, NCRead… Read more »
Everybody seems to be building an app these days and we spend a lot of our time helping those people achieve that goal. However, I am consistently surprised by how little thought has gone into basic things like the platform the app should be built on. The following isn’t an exhaustive list of things toRead… Read more »
“Can you hear me now?” You probably remember those Verizon Wireless commercials with the Verizon rep walking across the United States making sure the connection was intact. As annoying as the commercials were, they did drive home a point, cell service is everywhere. But here’s the thing, in many parts of the world, service isn’tRead… Read more »