IT Modernization

Fuel Innovation With a Secure Digital Ecosystem

Agencies cannot discuss future innovation without also talking about cybersecurity. Let’s dive into some key considerations for agencies to create a secure digital ecosystem: Building a Stronger Cyber Foundation Agencies need to address two givens in today’s cyber landscape: that the risk of attacks continues to grow —so they need to adopt better defenses —Read… Read more »

IRS IBM Video Graphic

Revolutionizing Taxpayer Services and Operations at the IRS

In 2022, as part of the Inflation Reduction Act, Congress increased funding for the IRS, earmarking this new investment for operations support and business systems modernization, including the incorporation of artificial intelligence (AI). The emergence of a new generation of AI-based tools and solutions has the potential to transform how the IRS delivers services toRead… Read more »

Modernizing Legacy IT Systems: Future-Proofing Through Cloud and AI Integration

Modernizing legacy IT systems through cloud and AI integration empowers government agencies to enhance efficiency, strengthen security, and build scalable infrastructure for future growth.

Laserfiche Playbook Cover

Providing Digital Forms for 24/7 Service

Government agencies need to make their processes and services accessible to all, but outdated processes can get in the way. Paperwork “can often be inaccessible if it is not clearly written in plain language; if translated versions are unavailable; if it does not consider the needs of people with specific vision, auditory, or cognitive impairments;Read… Read more »