Automation: Giving Agencies an Edge in Workforce Management
One often-overlooked challenge that complicates workforce management is the issue of employees being overworked and disengaged. But this is a problem agencies can address.
IT Modernization
Making Tax Filing Work for Every American
Filing your taxes doesn’t need to be complicated. The IRS’ Direct File pilot program — building on decades of bipartisan support for such an approach — streamlines the filing process, saving Americans and the government significant time and expense.
The 2025 Modernization Playbook
As we head into the new year, here’s a roundup of issues and trends that will affect technology modernization efforts.
The New Modernization Mindset: Focus on Innovation
Government agencies are eager to acquire, develop and use new tech as soon as possible. But it’s not always easy.
It’s Time to Think About Modernization in New Ways
Not every legacy IT system needs to be modernized. Ann Dunkin, CIO at the U.S. Department of Energy, offers new thoughts about modernization.
An Engaging Strategy for Audience Outreach
Improving public trust and engagement doesn’t happen by chance. It requires a strategy, a clear metric for success, and data to benchmark against.
Cloud: The Unsung Hero of Government Innovation
While artificial intelligence and zero trust may have been the big buzzwords in government IT this past year, cloud continues to make a steady and dynamic impact on how government works. The 2019 Federal Cloud Computing Strategy has guided and encouraged agencies to shift administrative and mission-focused systems to cloud platforms over the course of… Read more »
Put Zero Trust on New Footing
A zero-trust architecture (ZTA) security approach is essential for federal agencies. It requires continuous verification and strict access controls to protect sensitive government data. Unfortunately, several hurdles can obstruct agency efforts to make the most of zero trust: Regardless of the challenges, agencies must step up their game and take advantage of AI, automation, andRead… Read more »
A New Era of Federal Cybersecurity Will Begin With Automated Patching to Meet CISA and FISMA Guidelines
Automated patching is key to strengthening an agency’s cyber defenses. Comprehensive, strategic patch-management includes infrastructure audits, risk assessments, alignment with federal guidelines, automation, and agencywide collaboration.
Futureproof Governance: Building Resilience in a World of Constant Change
Futureproof governance requires shifting from reactive problem-solving to proactive resilience-building, leveraging adaptive frameworks, innovation, and secure data practices to navigate an era of evolving technology and societal needs.