Give Proposed Projects a Hard Look
How do you decide which technology projects are worth the investment? Here are three ways to choose the right project for your agency.
IT Modernization
The Future Is Cloud: Which Model Is Right for You?
This guide breaks down the basics of cloud and how its use can benefit your agency.
How Cyber Insurance and Strategies Work Together
This playbook explains how agencies can create a robust cybersecurity strategy.
How Agencies Can Reduce the Digital Transformation Burden on IT Teams
Digital transformation has made IT administration more complicated. But state and local IT leaders can overcome the burdensome complexity by evaluating on-the-ground impacts and monitoring both individual aspects of the transformation and what’s happening enterprisewide.
Find the Right Path to Digital Transformation
Many agencies undertaking transformation initiatives struggle with common problems — surprise costs and compliance and security issues, for instance — but the solutions are agency-specific.
Supercharge Your Agency Service Management
Cloud solutions can help agencies meet fluctuating constituent demands — and be more responsive and efficient.
What Type of Cloud Is Right for Your Agency?
This checklist shares the advantages of cloud types to pick the right one for your agency.
Customers Come First With a Human-Centered Design Approach
This infographic explains the basics of human-centered design and its importance to customer service.
At Your Service: A Case for As-a-Service Solutions
This report details how as-a-service solutions can save agencies time and money while increasing efficiency.
Doing More with Less: How Public Agencies Innovate to Deliver Quality Services
Innovation doesn’t have to be the enemy of providing reliable services — it can help agencies do more with less. Here are some tips on how it’s done.