How to Dominate Your Data
Agencies are challenged with the explosion of data, and have to work to dominate the data, rather than letting it dominate them.
IT Modernization
Contain Yourself: The Case for Using Containerization to Improve Service Quality
Download this report to get a better understanding of containerization and how it can cut costs while increasing efficiency.
Put Zero Trust to Work in Practical Ways
This e-book explains how agencies can secure and share their data with zero trust.
Four Ways States Can Overcome IT Complexity in a Hybrid World
IT complexity threatens state and local governments’ ability to modernize and innovate in ways that their constituency demands. But there are four ways that these governments can overcome IT challenges in a hybrid world.
How Risky Are You?
Introducing innovative new ideas and driving change is challenging and will include some risk. But what some don’t recognize is that resisting change and maintaining the status quo may be even riskier.
Putting Constituents First: Call Centers That Improve Customer Service
This playbook details how a modernized cloud call center can improve customer service at your agency.
Bouncing Back: How’s Your Data Resilience?
This report details how agencies can boost their resilience and protect their data against cyber attackers.
Strategies for Increasing Customer Engagement
Hear expert advice for increasing customer engagement.
The 6-Step Approach to Digital Transformation Within Government
A digital transformation journey can transform agencies — into sustainable digital service organizations that deliver greater value to their customers.
Empower Your Employees Through Modernization
Learn why outdated technology could be hampering your agency and get tips from experts on the tools and resources that the workforce needs to thrive.