How to Build Innovation Into Service Delivery
From the lobby to the living room, constituents are changing expectations about how they want to interact with their government.
IT Modernization
A Secure Collaboration Culture Starts With Data
Charged with keeping organizations sage, IT teams have focused on preventing and stopping risks. But zero trust security offers a whole new paradigm, one that recognizes the growing need for collaboration.
Enabling Secure, Remote Work in Oklahoma
Securing IT systems can be a herculean task. The state of Oklahoma found a way to do it: Officials used a zero-trust cybersecurity model.
Letting Go of Legacy Systems
Agency data is increasingly vulnerable to attacks by malicious actors — and older IT systems can do little about it. A new, analytic IT approach is more secure and helps agencies better fulfill their missions.
How to Overcome Workday Burnout
There are many ways to overwhelm employees: budget and staffing shortfalls, hastily sketched out ideas, too much technology. But there are ways to help people avoid burnout and do well with what they have.
Lead Mobile Innovation at Your Agency
What would happen if you could only use your phone to do your job? Could you do it?
How to Budget for Continuous Improvement
Wayne County, Michigan, is approaching its budget and modernization plans to ensure the most positive and lasting impact.
Empowering Frontline Employees to Lead a Culture of Innovation
“Imagine the raw power of 225,000 uniquely qualified individuals who are given the tools and permission to make a health care system better.”
Los Angeles Agency Empowers Citizen Developers
“We’re always challenged with the fundamental [question] of where in the list of priorities for the department do administrative systems fall?”
What You Don’t Want Digital Transformation to Do
At GovLoop’s online training Wednesday, panelists identified three things you should avoid in your digital transformation journeys, whatever they may look like.