Case Studies in Embracing Change
Depending on the agency’s size, maturity and mission statement, “modernization” can mean different things and produce diverse initiatives. Here are some examples.
IT Modernization
Is the Primary Goal of Modernization to Reduce Costs?
To say that digital modernization is purely a cost-savings initiative is a myth.
Connecting Nontechnical Staff to Technology Projects
Here’s a limiting belief: Nontechnical teams in government cannot successfully lead technology projects.
The Misconception of Austerity Mindset in Local Government
The “thinking small” mindset works only until you scale up. At some point, to see a benefit, it has to go to scale. That requires an investment.
Paper-Based Workflows Are Still Essential
Even as organizations become increasingly digital-native, paper-based workflows remain essential and agencies should leverage this catalyst.
The Future of Co-Innovation for Agencies and Software Providers
“The eventual goal is to enable financial management professionals to spend more time on analysis and provide better service to their customers, and less time on traditional transaction processing and system maintenance.”
Conducting User Research in Government?
Here is a limiting belief: We are a government organization and don’t think user research is something we can do.
How APIs Can Securely Speed Your Agency’s Digital Efforts
What if you didn’t have to choose between today’s technology demands and tomorrow’s needs? What if you could provide value to the public much faster?
Who Owns Modernization?
Here is a limiting belief: Modernization lies at the doorstep of the chief information officer, and therefore the CIO is solely accountable.
How Automation Helped Modernize One Agency’s Culture
Sometimes it’s easy to overestimate the change we hope technology can bring. But at one agency, automation and containerization proved to meet the mark.