In 2022, as part of the Inflation Reduction Act, Congress increased funding for the IRS, earmarking this new investment for operations support and business systems modernization, including the incorporation of artificial intelligence (AI). The emergence of a new generation of AI-based tools and solutions has the potential to transform how the IRS delivers services toRead… Read more »
Modernizing legacy IT systems through cloud and AI integration empowers government agencies to enhance efficiency, strengthen security, and build scalable infrastructure for future growth.
DHS has developed the Unified Cybersecurity Maturity Model, a framework that allows the agency to tie the investment dollars to the cybersecurity of programs and their component systems.
Given the complexity of the modern data center, agencies must rely on automation to strengthen network reliability.
By taking a “mindful” approach to machine learning, agencies can modernize their mainframe systems to meet today’s need for scalability, performance and seamless integration.
In Part 2 of their blog series, two featured contributors explore how AI Factories help organizations maximize their data potential and advance business priorities by using AI/machine learning.
Outdated systems can stifle innovation and frustrate users. But with machine learning, organizations can streamline their operations and implement a more user-centric approach.
A patchwork of legacy identity management systems can lead to security gaps and provide an uneven user experience. Here’s how a modern system can overcome those limitations and provide greater flexibility and more granular controls.
Government agencies need to make their processes and services accessible to all, but outdated processes can get in the way. Paperwork “can often be inaccessible if it is not clearly written in plain language; if translated versions are unavailable; if it does not consider the needs of people with specific vision, auditory, or cognitive impairments;Read… Read more »
In today’s era of rapidly changing customer expectations, there are three primary ways that agencies using legacy approaches can fail to meet their constituent’s needs: The solution? Moving beyond a traditional customer service framework with a suite of technologies strategically implemented by using human-centered design (HCD). This approach leverages data-driven insights to understand the customerRead… Read more »
Notifications