5 Expert Tips for Digital Transformation
Embracing modern practices and tools is easier said than done. But these tips can set your agency on the right path to success.
IT Modernization
Is the Paperless Office Just Talk? Not at National Science Foundation
Nearly overnight, NSF moved the core of its business — identifying and funding work at the frontiers of science and engineering — to a virtual environment.
How COVID-19 Is Reshaping Government Technology
The collective experiences of federal IT departments are serving as case studies that will shape how agencies use technology going forward.
3 Best Practices to Provide the CX People Demand
At GovLoop’s fireside chat on Wednesday, two experts spoke about government’s biggest challenges and best practices to provide excellent CX for its citizens.
3 Takeaways to Simplify a Complex Telework Environment
The sudden influx of teleworkers means IT professionals have to secure infrastructure, applications and systems in a new, and more complex, environment.
Lessons Learned From the Front Line of Data Protection and Recovery
Like a federal agency, the Mercy Ships program is mission-driven, with a focus on using IT to improve the quality of care that it provides. Even its back-office systems affect what happens on the frontlines.
SBA’s Continuity of Operations During the Pandemic and Its Tech Enablers
When the Coronavirus Aid, Relief and Economic Security Act (CARES) Act was passed in March, the Small Business Administration (SBA) was suddenly in charge of ten times the amount of usual funds to distribute to small businesses.
Government Applications Head to Cloud for Agility and Speed
In the past, agencies deployed cloud in response to mandates, with compliance as a key driver. Today, agencies are driven by the need for more speed and IT agility, which requires modernization, transformation and re-platforming.
How to Find Data and Handle Records Request Faster
The hunt for legal data doesn’t need to be long or painful. With the right people, processes and technology, agencies be quicker and more efficient.
Beyond Remote Work: The Case for Building More Resilient Organizations
As more employees are required to work from home, agencies are realizing a quick, telework fix is not enough. Agencies need defined strategies to work done in a virtual environment.