The Time for Modernization via the Cloud Is Now
A GovLoop and Avaya survey of 81 federal employees illustrates why agencies are struggling with cloud and IT modernization.
IT Modernization
What’s New in Federal Government CX?
Federal agencies have been measuring customer satisfaction but benchmarking results across agencies has not always been possible.
Enhancing Citizen Digital Experiences With Data Insights
What propels true transformation is understanding what citizens want from government services and how technology and process improvements can meet those needs.
Why Agencies Need A Software-Defined Approach to Networking
With the escalating adoption of bandwidth-hungry SaaS applications, agencies must rethink their WAN strategies and how they can deliver modern capabilities.
A Citizen-First Mindset Drives Better Government Services
As agencies roll out and enhance their digital capabilities, they must find ways to engage with the people who need those services most.
Creating a Purpose-Driven Government With Data
SAP’s Chris Atkins explains how modernization can help government solve problems with evidence and maintain a citizen-centric focus.
How to Accelerate Successful IT Modernization
If your modernization plan is lacking visibility and vision, it will not succeed. Just like with any other journey, if you don’t know where you’re going, you might get lost.
Innovate for Change, Santa Clara CIO Says
Innovation in the public sector can help solve some of communities’ most intractable challenges.
Agencies Prioritize Learning and Development to Keep Employees Engaged
GovLoop recently interviewed Joey Zumaya, Manager of the Public Sector at LinkedIn Learning, about how talent developers in government can maximize workforce engagement and mission outcomes.
‘Architect for the Unknown’ and Other Best Practices When Moving to the Hybrid Cloud
Your agency has decided to move to the hybrid cloud, realizing it’s one of the most effective ways to make better, data-driven decisions. While the decision has been made, figuring out next steps can be tricky. What are some best practices to follow?