Applying Lessons of Constituent Engagement From Congressional Research
Agencies need clear guidelines and processes to track and respond to constituent communications. But as the types of communication expand, agencies need to innovate.
Agencies need clear guidelines and processes to track and respond to constituent communications. But as the types of communication expand, agencies need to innovate.
To improve customer experience, you have to hear from constituents. Here are some ways to gain their feedback.
Montana’s Department of Natural Resources and Conservation employed maps and dashboards to add transparency to the distribution of economic stimulus funds.
Exciting advancements in science and technology have vast potential, but it’s important to evaluate both the opportunities and the challenges in a non-partisan, objective way. That’s where the General Accountability Office (GAO) comes in.
The rift between political parties may mean more scrutiny for federal employees. Here’s what to prepare for.
An interview with Tara McGuinness, on how networks, technology, management and data practices can be used to tackle inequity and other challenges.
To make evidence-based policy, takes more than information–it requires the ability to turn information into knowledge and to base decisions on it.
A new law dedicates $280 billion dollars over ten years to moving large-scale manufacturing — for semiconductors and other items — to the U.S. and fast-tracking investment of R&D for cutting-edge technologies.
The Government Accountability Office (GAO) takes masses of information about scientific breakthroughs and translates it into audience-specific language that make sense to policymakers and the general public. That’s a challenging and critically important skill. Here’s how the GAO does it.
The acquisition workforce has been undergoing a gradual, yet constant evolution for the past decade or more as they’ve had to learn about and adapt processes to meet the needs of cloud-based technology, a growing remote/distributed workforce, agile development, and general digital dependence.