Conversations With CXOs: Michael Mayta

Mike Mayta, CIO of Wichita, Kansas, shares what he’s learned in 14 years overseeing IT for the city’s 17 departments.

Conversations With CXOs: Nathan Tierney

Nathan Tierney is the Deputy CIO and Chief People Officer for the Office of Information Technology (OIT) in the Department of Veterans Affairs (VA). A veteran of the Army Special Forces, roughly five years in private sector leadership roles and author of books on health care value management, here are some lessons he’s learned about… Read more »

Multinational Ransom Pledge Highlights Scarce Cybersecurity Force

As cyberwarfare increases and agencies struggle to find essential cybersecurity talent, contractors are an attractive option. However, outsourcing cyber positions has pros and cons.

Applying Lessons of Constituent Engagement From Congressional Research

Agencies need clear guidelines and processes to track and respond to constituent communications. But as the types of communication expand, agencies need to innovate.

Bringing in Constituent Perspectives

To improve customer experience, you have to hear from constituents. Here are some ways to gain their feedback.

Montana Maps Infrastructure Spending to Ensure Equity

Montana’s Department of Natural Resources and Conservation employed maps and dashboards to add transparency to the distribution of economic stimulus funds.

The Double-Edged Sword of Emerging Technology

Exciting advancements in science and technology have vast potential, but it’s important to evaluate both the opportunities and the challenges in a non-partisan, objective way. That’s where the General Accountability Office (GAO) comes in.