How to Hire Thousands of Federal Workers Fast – and Do It Well: Lessons From DHS
A new law is prompting the IRS to hire lots of new employees – and fast. But lessons learned from DHS can make this massive undertaking eminently doable.
A new law is prompting the IRS to hire lots of new employees – and fast. But lessons learned from DHS can make this massive undertaking eminently doable.
Using complicated language makes it difficult for agencies to communicate effectively with the people they serve, and creates barriers to equity. New federal legislation, however, would require agencies to use plain and clear wording.
Wayne County, Michigan, is approaching its budget and modernization plans to ensure the most positive and lasting impact.
As difficult as overcoming the opioid epidemic might seem, it is not impossible for state and local leaders.
Montana’s Department of Natural Resources and Conservation employed maps and dashboards to add transparency to the distribution of economic stimulus funds.
Government officials often talk broadly about improving customer experiences, but the Biden administration has unveiled an executive order (EO) that offers a detailed vision of what that means.
Treasury guidelines for spending funds provide recipients with “broad flexibility to decide how best to use this funding to meet the needs of their communities.” Learn the two most likely sources for paying for technology.
Government leaders can follow these eight steps to better use data to turn ideas into policy into solutions.
Service design and DesignOps are two practices that can help agencies align with President Joe Biden’s recent executive order (EO) aimed at improving the federal government’s customer experience (CX).
One of the pitfalls in adopting DevOps is what you might call Peter Pan Syndrome.