Project Management

Imagine Getting A Building Permit In 24 Hours

Dealing with the bureaucracy of government is frustrating for citizens and employees. What should be a simple task often takes months and involves multiple departments. Many government officials just accept backlogs and delays as the way things are done while others push for ways to improve how government operates. The Phoenix Arizona City Council recentlyRead… Read more »

What the 8 Disqualified Olympians Teach us About Management

Around the world, one of the more surprising stories from the Olympics has been the disqualification of eight badminton Olympians. The disqualifications were for attempting to lose games to play lower ranked teams. I thought this story was perfect to start a conversation on leadership, and as managers, the importance of not enabling poor behavior.Read… Read more »

Michael Sampson, User Adoption and the Formula for Success

Originally published on Tri Tuns blog Insights. As ‘user adoption’ is becoming a better-known aspect of IT implementations one thought leader in particular stands out. And one of the things we at Tri Tuns love about Michael Sampsonis his distinct ability to distill the complexities of user adoption into an easily understood and digested reasonedRead… Read more »

Figuring out the procurement maze with OFPP’s Joe Jordan and can the government speak plainly?

On today’s program Working in procurement is a little like working in a maze, there are lots of new and different regulations around every corner. But there are some ways to make it easier. Joe Jordan is the administrator in the Office of Federal Procurement Policy. He’ll tell us his tips.Click here for the fullRead… Read more »

Mark Twain’s User Adoption Lessons – Part Five

This is the final in a five part series, originally published on Tri Tuns blog, Insights. Start at the beginning here. TIMELESS INSIGHT Mark Twain, a man who died decades before modern information systems were even conceived, may hold some of the greatest lessons for how to deliver successful technology adoption programs. So in thisRead… Read more »

Increase Your Innovation’s Chances for Success

Two books that I read recently have given me a few insights into making innovation work. As you well know, innovation is the hot topic in government today as we face shrinking budgets, demands for better citizen engagement, and the challenge of openness. There is a good deal of emphasis on producing innovative ideas butRead… Read more »