Knowledge Capture and Transfer in the Age of COVID
This new, hybrid work approach is not an inhibitor for knowledge capture and transfer – it actually enriches it.
Project Management
Strengthening Your Agency’s Web Apps
Fortunately, the right mix of strategies and tools can keep agencies safe from resilience-damaging security incidents.
The Value of Vulnerability in the Workplace
You might be wondering, given the definition, how can vulnerability, a sucseptibility to possible attack or harm, become your BFF?
Crafting an Effective Presentation
Have you been asked to present information but don’t know where to start? Here are a few tips that lay out the process for creating a good presentation.
Pump Up Messy Work Projects With Writing Insights
Overcome the hard work, monotony and stress in the middle of any initiative by thinking like a writer actively plotting a successful story.
Coaching Conversations – How to Manage Mistakes in 4 Steps
Here is how you can manage your mistakes — or someone else’s on your team — using the four Rs of mistake management and coaching conversations.
Part 2: How To Create A Fair, Inclusive And Balanced Work Environment
Managers who seek to create a more fair, inclusive, and balanced organization can start by trying these seven practices.
How YOU Can Be a Part of Organizational Change
More times than not, change will come your way, and not the other way around. So, how can you influence its direction and improve your agency?
Genghis Khan’s Guide to Deliberate Leadership
Here is what a 12th-century warrior can teach public-sector employees about leading with deliberate focus no matter what change is in the wind.
How to Respect Red Tape and Encourage Continuous Improvement
Inspecting red tape and the reasons why it exists can help your agency decide whether to remove or reinforce it, ultimately improving your agency’s work.