Project Management

Federal Coach: With the Chesapeake Bay, Solving a Complex Leadership Problem

Katherine Antos is a water-quality team leader in the Environmental Protection Agency’s (EPA) Chesapeake Bay Program Office, where she led the creation and evaluation of state plans to reduce pollution in the Chesapeake Bay, the nation’s largest estuary, and one of the planet’s first identified “marine dead zones.” She previously worked for a private environmentalRead… Read more »

Daily Dose: The USPS asks for its stuff back

Ever taken a pen from the post office? Well, how about tape guns, letter trays or large pallets? According to the Fed page over at The Washington Post, the United States Postal Service is asking customers to return any stolen USPS property in an effort to minimize losses for the fiscal year. The program providesRead… Read more »

Strong Governance Is Infrastructure for Great Customer Service

Federal agencies have posted their Customer Service Plans, to comply with President Obama’s Executive Order, “Streamlining Service Delivery and Improving Customer Service.” Agencies specifically were to create a signature initiative that improves online service. Many of them are pretty good. Check out all the General Services Administration has on its radar, for example. But whenRead… Read more »

Jay Sher – Federal R&D Prizes for Technological Investment and Innovation

The essay below has been selected as one of the 15 finalists for the GovLoop and NASPAA Scholarship program. To vote, simply sign in to your GovLoop account (Not a member yet? Sign up for free now!) and then click the big ‘Awesome’ button at the bottom of the post. Everyone is encouraged to voteRead… Read more »

Mauricio Cifuentes – The Social Innovation Fund: Implementing Effective Bottom-up Solutions

The essay below has been selected as one of the 15 finalists for the GovLoop and NASPAA Scholarship program. To vote, simply sign in to your GovLoop account (Not a member yet? Sign up for free now!) and then click the big ‘Awesome’ button at the bottom of the post. Everyone is encouraged to voteRead… Read more »

Mark Van Horn – Using Computer Games to Simulate Policy Problems in the United States

The essay below has been selected as one of the 15 finalists for the GovLoop and NASPAA Scholarship program. To vote, simply sign in to your GovLoop account (Not a member yet? Sign up for free now!) and then click the big ‘Awesome’ button at the bottom of the post. Everyone is encouraged to voteRead… Read more »