The Metropolitan Transportation Authority (NY) announced that New Yorkers can now dial 511, the state’s travel information line, for any MTA-related issue or question. The 511 system will use an interactive voice response system to connect callers with customer service and travel information for all MTA agencies. This move allows the MTA to reduce theRead… Read more »
Day 44 Hopefully today will be the last day I have to combine more than one day in a post – finally getting somewhat caught up. Today, I went through more emails. And I finished up the final approval letter for that development I worked on last Friday – it is for an industry inRead… Read more »
There has been some discussion on the Govloop-CTO Forum pertaining to CTO competencies and I thought I’d post a list of competencies that we’ve put together to build a curriculum for CTOs at the iCollege of the National Defense University. This list has been reviewed by hundreds of people (many of whom are CTOs) andRead… Read more »
October 7 is Ada Lovelace Day, the international holiday honoring women in Science, Technology, Engineering, and Maths. It can be anybody, I like people finding a better way to do important things. This year I’d like to pick on Carol Covin…because I think she is going to cure cancer. She’s not running around in aRead… Read more »
Many states are vying for federal Race to the Top funds. In order to get these merit-based funds, states are required to perform annual teacher evaluations and submit overall performance records as part of the application process. However, often these evaluations remain hidden from the parents and students of these teachers. But recently,the New YorkRead… Read more »
Two new reports out this past week focus on tools and techniques for agencies to cope with the new fiscal austerity they face in years ahead. One is by the Partnership for Public Service, the other by the Government Accountability Office. They are both worth reading because they focus on smart ways to make cutsRead… Read more »
Last week the Long Island Rail Road (NY) learned that its state-of-the-art signal system was no match for a thunderstorm, as a lightning strike caused the system and its back-up to fail. LIRR had high hopes for the $56 million system which was installed a year ago to replace a vintage system dating from theRead… Read more »
Day 39 through 43 Day 39—Monday, Sept. 26 On Monday I attended our staff development meeting. We discussed several of the projects that are either under review or construction. We also talked about the challenge of helping people understand and follow through our development process which is as follows: during the concept stage, our staffRead… Read more »
We have decided to increase the price for The PM PrepCast per January 1st, 2012. The price will be increased from currently $99.97 to new $129.99 per single-user license. The price for our other products will remain the same at this time. The primary reason for the increase is that customers and business partners alikeRead… Read more »
BEHAVIORAL HEALTHCARE Issue Date: Online ExclusiveOnline Exclusive Mortality among our peers: Better, but not wellHas the disparity actually been reduced in the last five years? by Ron Manderscheid, PhD, Executive Director, NACBHDD As we pause to honor recovery month (September) and Wellness Week (September 17-23), we must also forge ahead to assess our progress inRead… Read more »