Project Management

Trends on Tuesdays: How Americans Use their Cellphones

The Pew Research Center’s Internet & American Life Project has released another great new report, “Americans and Their Cell Phones.” Comparing data from one year ago, people continue to use their cellphones beyond talking. Source: The Pew Research Center’s Internet & American Life Project, April 26 – May 22, 2011 Spring Tracking Survey. n=2,277 adultRead… Read more »

ACUS Calls for ‘Reliable Comment Analysis Software’

In a recent series of recommendations, the Administrative Conference of the United States (ACUS), announced findings under the auspices of “Legal Considerations in e-Rulemaking,” from the Committee on Rulemaking. Having spent more than decade working on e-Rulemaking, I was curious to see what was at the top of their list. It was a relief toRead… Read more »

Change Management Communications Plan Tactics

As a follow-up to my previous blog where we chatted about the components of a Change Management (CM) Communications plan, this blog focuses on the specific tactics to utilize when implementing the plan. To get a better sense of how to create the plan, please quickly review my previous blog “Creating the Change Management CommunicationsRead… Read more »

Wasteful or Wonderful?

How do you tell the different between when government programs overlap and duplicate each other versus when they complement and reinforce each other in a collaborative network? Is this just a difference in rhetoric or in reality? This is the underlying theme of a new report by Congressional Research Service specialist Fredrick Kaiser, in “InteragencyRead… Read more »

Did USA Staffing have a catastrophic outage last week?

Overheard from a Departmental Staffing Bulletin….. “USA Staffing Update Relating to System Maintenance Issues On August 9th, 2011 at 1:00pm, USA Staffing System (OPM’s Talent Acquisition System) was brought offline by OPM to perform unscheduled maintenance. {technical idiom for “CRASHED”} This period of maintenance was necessary to research, identify, and resolve problematic issues reported byRead… Read more »

New: Bulk Access to XML Version of Michigan Compiled Laws, by Michael Bommarito

Michael J. Bommarito II of Systematic Global Macro and Computational Legal Studies has posted an XML version of Michigan Compiled Laws — the official codification of Michigan legislation — for bulk download. According to his post, Mr. Bommarito also “improved the underlying data [of the code] by adding tags and correcting indentation as best asRead… Read more »

Communities of Like-Minded People Can Cause Real Change in Government

GovLoop is sponsoring a symposium on Customer Service, August 23. It promises to be a great event – bringing together customer service experts and passionistas from within and outside of government, and it hopes to culminate in some real actions to improve customer service in government. Hurrah! Wish I could be there (I was invited,Read… Read more »