After a successful test, the Massachusetts Bay Transportation Authority extended its quiet car program to all 13 commuter rail lines. Mimes were on hand in Boston’s North and South Stations to distribute cards that explained quiet car protocol. Peak-period passengers riding in the car closest to the locomotive will be asked to refrain from loudRead… Read more »
Creative Commons via Wokka on FlicKr Today, my team embarked upon an ambitious office project in my emergency management program: clearing out years of stored paperwork. As a public agency, we are attentive to the state’s archiving requirements which cause us to retain about 7 years worth of records; however, it is not unusual toRead… Read more »
You are invited to visit Mayor Dick Moore’s Campaign Headquarters, 411 S. Main in Elkhart, to view my binder of credentials on display. It serves as somewhat of a resume presenting photo-copies of my formal credentials relevant to being elected and serving as Councilman for Elkhart City’s 2nd District. On display are… A. My recentlyRead… Read more »
What is ITIL ITIL stands for the Information Technology Infrastructure Library Is a set of best practice areas for managing IT as services. These best practice areas follow the lifecycle of a service. These practice areas are: Service Strategy, Service Design Service, Service Transition, Service Operation, and Continuous Improvement Who should care CxOs especially CIOsRead… Read more »
TransLink (BC) will end its discounted pass program for residents of UniverCity on Burnaby Mountain at the end of the year. Under the Community Pass program, about 900 of the 3,000 residents paid $30 per month for three-zone passes that would otherwise cost $151 per month. The goal was to encourage transit use among membersRead… Read more »
This article was previously published on the Tri Tuns blog. OBSERVATION User Adoption (UA) is all about creating an infrastructure and support system that promotes end-users to enact the IT system as it was designed. At the end of the day, however, one can never force workers to perform exactly how you would want; neitherRead… Read more »
Good morning. I am live blogging from the Ministry of Finance in Paris, France, where I am participating in an event hosted by the Institut de la Gestion Publique (Institute for Public Management). This marks the 10th year of an annual event and this year’s theme is “Generation Y and Public Management: Issues and Implications.”Read… Read more »
The following is a guest post from Kristi Miller Durazo, conference attendee & health innovation advocate. Read more about Kristi after the post. [Image: Games for Change] Games are the “Hot Ticket”, right!? Everything is a game. Just add a game to that and we have a solution…or, do we? As I consider the intersectionRead… Read more »
We’ve been fortunate to have a group of federal employees from the US who are dedicated and passionate about government use of virtual worlds. The work accomplished by Eric Hackathorn (NOAA), William May and Lovisa Williams (State Dept), Charles White and Jeanne Holm (NASA), Paulette Robinson (NDU), and Douglas Maxwell and Tami Griffith (US Army)Read… Read more »
I bet you didn’t know it, but Wile E. was a project manager. A specific breed of project manager. So what lessons can we learn from our friend Wile E.? What made him so special? Super Genius You may remember, he preferred to use fantastic (and usually absurd) contraptions and elaborate plans to pursue hisRead… Read more »