What are the issues adopting ITIL Social/Political Changing a business model is difficult, even a new model such as I.T. A culture of how I.T. organizations and staff behave has been well established in most companies so effecting a change can be difficult. Most I.T. departments are established as small development shops with the serviceRead… Read more »
Hey GovLoop fans, I hope you share my excitement when holding the summer issue of The Public Manager. It’s being distributed to subscribers right now. If you can’t wait, if you urgently need help with information overload, managing in a fishbowl, or attending to the big challenge of 21st Century government reorganization being considered byRead… Read more »
Deltek’s Manager of State and Local Industry Analysis Chris Dixon reports. Back in 2009, INPUT forecast that reducing $67 billion in waste, fraud, and abuse (or “improper payments” in the federal parlance) by state-administered federal programs would be a major initiative between 2009 and 2014. Recent proclamations by the Obama administration have bolstered our predictionRead… Read more »
Once you’ve laid out some clear goals and the strategies and tasks to accomplish them, you need a way to stay focused. This applies in your own project management career activities, your day job, or even goals you are trying to accomplish around the house. On that topic, I’ve written articles and produced videos toRead… Read more »
The cost of quality (COQ) as it relates to project management is frequently misunderstood. It is a monetary figure but it does not solely relate to how much it will cost to provide a quality product or service through the project as most people initially believe. Instead, COQ is also about the costs that willRead… Read more »
For a long time I’ve been thinking about just how much Github has revolutionized open source. Yes, it has made managing the code base significantly easier but its real impact has likely been on the social aspects of managing open source. Github has rebooted how the innovation cycle in open source while simultaneously raising theRead… Read more »
Difficult budget times produce changes in government. One trend that I have been watching with interest is the drive to use IT to help government be more transparent. Before computers were found in government, a “paper trail” was considered good government because transactions and government decisions could be reviewed and reconstructed using files for theRead… Read more »
Cross-posted from the IBM Center for the Business of Government, co-authored with Dan Chenok. The newest business term making the rounds is “social business.” Of course, we hesitate to say “newest,” as there may be a new term by the time this blog is posted (this morning, in fact, we saw a reference to somethingRead… Read more »
“Know Thy Communication Style” Using Smart Conversations® to speak your truth and enhance all of your relationships A PublicForum Webinar Tuesday, 28 June 2011, 12:00 Eastern (New York) / 16:00 GMT (60 minute webinar with optional 30 minute Q&A) Free for Circle Club members $20 USD for nonmembers Registrants receive access to the session recordingRead… Read more »
I’ve been thinking a lot recently about the opportunities and challenges of all things social within my council and the wider public sector and wondering what it is that might be at the root of some of the fears or issues people have around embracing or adopting social within the mainstream operations of the organisation.Read… Read more »