Project Management

Citizens ‘wish list’ and frustrations with local government websites (Part 1)

This user insight comes from the user research conducted for London Borough of Camden in the UK. You can visit the website redesign project development site here. View full post here. Over the past few months, I’ve been getting myself acquainted with my new Job at Camden Council and learning the ropes. I’ve been broughtRead… Read more »

Citizens ‘wish list’ and frustrations with local government websites (Part 2)

This user insight comes from the user research conducted for London Borough of Camden in the UK. You can visit the website redesign project development site here. Click here to go back to Part 1 View full post here. Wanted to order lid for bin online but there wasn’t any for lids – User’s binRead… Read more »

Focus on work/life balance could free you from the office

By Dorothy Ramienski Internet Editor Federal News Radio Will your 9 to 5 work schedule soon be a thing of the past? Federal News Radio told you about a recent hearing before the Senate Subcommittee on Oversight of Government Management and the Federal Workforce, where officials from the Office of Personnel Management gave the initialRead… Read more »

Resistance is a Judgment, Not an Action

This article was originally published on the Tri Tuns Blog.OBSERVATION When talking about user adoption of major IT systems – CRM, ERP, HRIS, etc – at some point the discussion always focuses on overcoming “user resistance”. When I probe deeper and ask clients to define exactly what they mean by “user resistance” (what form itRead… Read more »

Access Restored

Hot dog! At some point a few months ago, I lost the ability to view GovLoop and other Ning-based sites from my office computer. I assumed that this was because my agency had yet to move away from IE 6.0 and grumbled accordingly. But this morning, I clicked a link in Twitter and found myselfRead… Read more »

Cloud Computing and Virtualization Aren’t What you Think

Today I had the opportunity to listen to a discussion about cloud computing and virtualization of IT services: “The Future of Enterprise IT Architecture” with representatives from Cisco, VMware, and Barquin. Now most non-IT government workers, like myself, probably would think, “Why in the world would you subject yourself to something like that?” But fortunatelyRead… Read more »

Health-care relief for feds?

Happy Wednesday! Lawmakers have introduced a measure that would allow the Office of Personnel Management to extend health-care coverage to the adult children of federal workers before the new federal health-care law takes effect next year. Several health insurance companies plan to extend coverage to adult children up to age 26 starting in June, butRead… Read more »

Member of the Week – John Nelson

I spoke with John Nelson, the Privacy Officer for the Food Safety and Inspections Service at the Department of Agriculture. His efforts are at the forefront of personal privacy development and safeguarding. He aptly describes how privacy issues have far reaching affects, and why protection of personal privacy interests requires a proactive approach. The talkRead… Read more »

How to Be Open and Agile – Notes from OGI – Cory Ondrejka

So I’m here at Open Gov and Innovations and just heard the keynote Cory Ondrejka talk about Open and Agile. Here’s my notes:-It’s hard to be fearless-Hard to lead fearlessly-Get others to follow your examples-How can we keep up in an accelerated world-People predict linear growth, but reality is discontinuous -Usually less short term changeRead… Read more »