How to Implement Innovations
Innovation is more than a process: It’s a culture. Here’s how Philadelphia’s Office of Innovation and Technology makes it happen.
Project Management
Unsung Heroes: The Technical Team Behind the US Administration for Children and Families
When one thinks of ACF, your mind might understandably drift toward the frontline workers, the policy makers, or the many initiatives undertaken to support vulnerable children and families across the United States. However, behind the scenes lies a team of dedicated professionals whose work is instrumental to ACF’s operations and mission: the technical team enabling… Read more »
Change Is Hard — Which Is Why We Need to Find Better Ways to Solve Problems
We can’t always plan for change when a crisis occurs. A crisis acts a motivator, and we look for ways to promote the change forward.
Let’s Start the Contract With a Great Kick-off
In federal contracting, a post-award orientation is commonly called a “kick-off” and is an important way to ensure that contractors perform the work they should.
When Failure Happens Beyond Control of Designer
Government has entered a new world of engineering design, in which systems must be capable of responding to dynamic changes. Failure is not an option.
Selling a Generative AI Project Internally to Government Leaders: A Strategic Approach
While generative AI (GenAI) presents a unique opportunity to streamline operations and improve citizen engagement, it’s not a mature technology. How can you overcome internal skepticism and help your leaders consider a practical GenAI project?
Changing a Culture of Lowest Price to Best Value for Coming ESG Demands
Agencies need to consider more than just the lowest price when bidding for goods and services. In the end, what bidder will provide the best value?
Catch Me Up: Where Are We With CMMC?
The Defense Department’s Cybersecurity Maturity Model Certification (CMMC) is designed to protect sensitive information from cyberthreats. The CMMC’s implementation, though, has been a long time coming.
Procurement Tips: Help Us Save You From Us
Government procurement isn’t easy. Here’s what the process looks like from the private-sector side.
Journey Maps: Tracing Real-world CX
Journey maps track a typical consumer experience with a product or service. They’re complex, require careful planning — and can be an invaluable tool for agencies looking to improve their customer engagement.