Changing a Culture of Lowest Price to Best Value for Coming ESG Demands

Agencies need to consider more than just the lowest price when bidding for goods and services. In the end, what bidder will provide the best value?

Catch Me Up: Where Are We With CMMC?

The Defense Department’s Cybersecurity Maturity Model Certification (CMMC) is designed to protect sensitive information from cyberthreats. The CMMC’s implementation, though, has been a long time coming.

Procurement Tips: Help Us Save You From Us

Government procurement isn’t easy. Here’s what the process looks like from the private-sector side.

How DevOps Improves the Customer Experience

While the concept of DevOps can be confusing, and is often surrounded by hype, it is important for agencies to understand what DevOps is and why it is essential to helping them meet their goals for improving customer experiences.

Journey Maps: Tracing Real-world CX

Journey maps track a typical consumer experience with a product or service. They’re complex, require careful planning — and can be an invaluable tool for agencies looking to improve their customer engagement.

Enthusiasm as a Strategy: Igniting Success Through Passionate Leadership

Leading a team or project requires more than just expertise and a well-thought-out plan. It requires enthusiasm, so other people are inspired to invest their best efforts and capabilities.

My Favorite Contract Type: Time-and-Materials-Hours (T&M) – Part 2

Business arrangements between governments and third parties come in many forms, including a time-and-materials (T&M) contract type. Here’s why T&M arrangements can be so beneficial for both agencies and the entities they work with.

My Favorite Contract Type: Time-and-Materials-Hours (T&M) – Part 1

Federal acquisition rules can be a complicated business. Here’s a primer on what time-and-materials and labor-hours contracts are and why they’re so important.

First Aid for Projects

Sometimes projects need their own kind of “first aid.” Applying the “Breathing, bleeding, broken, consciousness” formula to a project emergency can help save the day.

Habit #4: Make Good Choices

Sometimes what’s intended to improve productivity slows things down instead. Here’s how to avoid those mistakes and make changes that really help.

Project Management