Social Media

Technical Deep Dive: What it’s like to build at #100MillionCitizens Scale

Originally posted by Torleiv Flatebo, Director of Platform Engineering and Site Reliability on the GovDelivery Blog While GovDelivery is now over 15 years old, we have always been a Software-as-a-Service company priding ourselves in pushing the envelope in terms of cutting edge government software. That said, over the course of the last decade, technology has changedRead… Read more »

What Happens When #100MillionCitizens Sign Up for Digital Government

Originally posted on the GovDelivery Blog by Scott Burns, CEO and Co-Founder of GovDelivery Technology and connectivity hold great promise for improving how government serves the public. Yet, we know that to date, governments have struggled to realize the full potential of that promise. What’s holding back the public sector? One age old problem still hauntsRead… Read more »

The Venn Diagram of Social Media: 3 Elements to Keep in Mind

Are you thinking about incorporating social media into your communications strategy? Already have it and are wondering if you’re getting enough return on that investment? Social media is a great way to reach a wide range of people or a niche audience. However, it also requires a strategic approach. It’s not enough to simply be… Read more »

Twitter Chat 101: Hosting as a Government Agency

Twitter chats certainly aren’t the newest concept, but their popularity has been steadily growing over the past few years. As their popularity grows, companies, organizations and now government agencies are beginning to get in on the fun. But to run your own Twitter chat, you have to know how. And while there is a plethora… Read more »

Gov Masters of Social Media Storytelling

During the Second Annual State and Local Government Innovators Virtual Summit, keynote speaker Akash Karia delivered a thought-provoking presentation on how to improve your communication skills to be as effectively as a TED talk presenter. Karia identified storytelling as the key for government agencies, and any public entity, to better deliver their agency’s messages andRead… Read more »

Beyond Facebook and Twitter – How Government Organizations Leverage Other Social Platforms Effectively

As detailed in the recent announcement from Center for The Business of Government Executive Director, Dan Chenok, I am happy to be starting my work with the Center as Innovation and Social Media Fellow.  I plan to explore innovation, social media, and the intersection of the two as government’s look to better achieve their missions andRead… Read more »