Social Media

What The Public Wants From a Government Twitter Account

I’m going to go out on a limb here and say that the average citizen feels like they don’t know what the hell is going on in Washington. I feel fairly confident in drawing this conclusion because every time, or nearly every time I talk to someone outside the Beltway they say something like thisRead… Read more »

How to Build an Active Community of Support on Facebook

By Jessica Havlak While working in what I’ll call the “white hat sector,” it can be a challenge to reach individuals with your message when they are almost as inclined to listen to their friends and family as they are to clinicians. Use this trust of peers to your advantage: engage them in a communityRead… Read more »

Beyond Vanilla In Government Communication: Is It Desirable? Is It Possible?

This week I had the good fortune to attend an event on social media strategy in the federal government. Even the most cursory review of the agenda made it clear: this form of communication has officially “arrived.” The event was: Sponsored by the well-respected Federal Communicators Network, which was established 19 years ago by theRead… Read more »

Your Social Strategy: Get Your Residents to ‘Like’ You

Last week, PublicStuff hosted a webinar on how local governments can better leverage social media platforms to facilitate collaborative and constructive conversations with residents. Lynne DeWilde, PIO of Suwanee, GA, joined us to demonstrate actionable tips on how to use today’s most popular platforms, how to determine a social media policy and voice, how much… Read more »

Spreading Kindness on Twitter: A New Approach to Social Media Outreach

By Jillian Pugatch, MPH The ubiquity of social media compels us to devise unique ways to use it. We are challenged to go beyond the simple post-and-reply format that is commonly used in social media platforms in order to achieve specific outcomes. To rise to this challenge, ICF’s Smokefree.gov social media team piloted a newRead… Read more »

The Best Government Conferences of 2015

There are so many worthwhile education, learning, and networking events for government employees in 2015. How do you choose? This list of the best government conferences will help you pick the ones that provide the richest professional development opportunities. Since GovLoop’s last roundup of government conferences in 2013, there’s been quite a bit of turnover in events and conferences in theRead… Read more »

Big Brother and What You Didn’t Know About Social Media Activities

The clock strikes 5 pm; you shove your belongings into your bag, snatch your jacket off your chair and book it for the door. On the elevator ride down, you decide to “snapchat” your off-work smiley face, tweet how excited you are about happy hour tonight and check-in to your location to let your FacebookRead… Read more »