Social Media

Social Media: Old Wine in New Bottles?

Summary: We often refer to social media as “new tools for doing old things.” In fact, it was the tagline for The Denovati Group’s predecessor, Social Media in Organizations (SMinOrgs). Like many simply stated ideas, it can be subject to (mis)interpretation, including equating the idea with “old wine in new bottles.” This post explains theRead… Read more »

The Early Bird Gets the Worm, but the Brave Bird Gets… the Fries?!?!

Summary: Using a bird metaphor, this post discusses the importance of taking calculated risks to achieve goals, as well as the costs associated with risk aversion. The lessons offered are both timeless and uniquely relevant to the adoption of social and digital technologies. Additional lessons are welcome. (from the Denovati SMART Blog) This is oneRead… Read more »

Hiring Social Media Experts: Guidance for (Rookie) Buyers

Summary: Most people would agree that hiring social media experts – whether you’re looking for a consultant or to fill an in-house role – is a dicey proposition, especially for buyers who aren’t very digitally sophisticated themselves. This post provides general guidance for organizations looking to hire consultants, contractors, and/or employees to lead and helpRead… Read more »

6 Lessons Learned to Excel With Social Media

“If you think government is behind in social media, head to the bar right now because you’ll need to drown your sorrows when you find out you’re wrong.” -Justin Herman, Federal Social Media program manager at GSA’s Office of Citizen Services and Innovative Technologies The Social Media Club of DC opened their SocialGov event, sponsoredRead… Read more »

Social Media Experts: Why Organizations Need Them

Summary: Many people are critical of the notion of social media experts, falsely claiming they don’t exist – and by extension implying they aren’t necessary. These criticisms, combined with the pervasiveness, low cost, and relative ease of use of social technologies, lead many people to assume (also falsely) that DIY and “give it to theRead… Read more »

Social Media & Free Speech: Appeals Court Gives Facebook Thumbs Up

Score a victory for free speech on social media. In case you missed it, the U.S. Fourth Circuit Court of Appeals in Richmond recently overturned a lower court decision in a closely watched lawsuit involving First Amendment protections on social media (Bland v. Roberts 12-1671). The suit centered on state employees of a sheriff’s officeRead… Read more »

Digital Era Careers: Putting Things in Perspective

On September 12, 2013 I had the pleasure of speaking to both MBA and undergraduate students at the University of Michigan’s Ross School of Business. I was invited by professors Mary Hinesly and Amy Young to give a presentation entitled Your Digital Era Career to their Social Media and the Changing Nature of Business CommunicationRead… Read more »

Identifiable public service social media voices no longer required in Australian government

The new Twitter profile pic for former DIAC/DIPD Twitter spokesperson Sandi Logan. Officials from the Department of Immigration and Border Control (formerly the Department of Immigration and Citizenship) have confirmed that Sandi Logan is no longer required to be a spokesperson for the department on Twitter (using his @SandiHLogan account). Reported in the Sydney MorningRead… Read more »

4 Big Barriers to Social Media Adoption: Key Research Findings

The results of a unique and ground-breaking research study (n=644+) indicate four main barriers to increased adoption of social technologies in organizations: lack of knowledge and understanding, unprepared leadership, fear, and the absence of a well-grounded business case. This post highlights those findings and offers recommendations for overcoming the barriers. It also provides a linkRead… Read more »