Social Media

CDC Turns to Apps to Create Disease Detectives – Social Media and Health

The Centers for Disease Control have launched a new app – Solve the Outbreak – to help teach people about disease outbreaks. The interactive game allows users to track, solve and prevent future outbreaks. Alex Cassanova is the Innovations Team Lead at the CDC. He told Chris Dorobek on the DorobekINSIDER that the users playRead… Read more »

Civic Cloud – Moving Citizen Engagement to the Cloud

“Citizen engagement means a lot more than fixing potholes,” said Maury Blackman. Blackman is the CEO of Accela. He told Chris Dorobek on the DorobekINSIDER program that from his standpoint citizen engagement falls into three distinct areas. Three Areas of Citizen Engagement Public Infrastructure Management: Taking care of what is in the city, potholes, downedRead… Read more »

Turning Data into Decisions – Why Metrics Matter

The best way to maximize performance is to make data based decisions. But that process is easier said than done…or is it? John Salamone is the Vice President at Federal Management Partners. Salomone and Rick Hartman have written a new guide, Catching the Social Media Wave: Using Data to Drive Decisions. He told Chris DorobekRead… Read more »

5 Ways Government Is Using Social Media for Mission Impact

Social media has transformed the way government engages with citizens. In our recent guide, GovLoop staff took a comprehensive look at how agencies are leveraging social media to meet their mission objectives. The report: The Social Media Experiment in Government: Elements of Excellence, included a survey from the GovLoop community and expert interviews on socialRead… Read more »

Boston Manhunt Proves the Power of Interagency Collaboration

“Last week was a very dark week for the country, you had what happened in Boston, West Texas and the ricin letters sent to politicians here in DC. But in the midst of those tragedies there was a bright spot and that was the work of the public servants,” said Tom Fox. Fox is theRead… Read more »

Profiling a Data Breach – Where Should You Spend Your Cybersecurity Resources?

In the 2014 budget request the White House sent to Congress one of the few areas to not get cut dramatically was cybersecurity. But before we pour resources into protecting our networks from cyberattacks it is important to know from where and from who these attacks are coming. That’s where the annual Verizon 2013 DataRead… Read more »

Understanding local government innovation and how it spreads

Open data, BYOD, data analytics, for many local government’s those innovative ideas aren’t a reality. For many them most important innovations are those that change their bureaucratic processes to improve the way they deliver their services while reducing their costs, according to a recently released report from the New American Foundation. Rachel Burstein is aRead… Read more »

The Challenge of Documenting Social Media Activity

It’s human nature to try to record life despite its inevitable transience. This innate desire becomes ever more apparent with the connection (or disconnection?) between social media and records management. Many enjoyed the ephemeral nature of Twitter and Facebook, and this non-permanence was one of the biggest drivers for their use. However, for companies andRead… Read more »

The Emergency Communications Catalyst: Social Media Meets Amateur Radio

I recently wrote on the coming of age of the “Digital Public Information Officer (PIO)” and how social media, digital volunteers, and organization is key. (Find the original posting here: Considerations for the Digital Public Information Officer) This sparked a lot of great conversation across the Social Media in Emergency Management (SMEM) community and aRead… Read more »