Managing Multiple Crises Through Communication
To successfully manage digital communications, municipalities need to know who to target with each message and how to reach them.
Social Media
How Coronavirus has Changed the Way Cities and Residents Communicate on Social Media
A study of social media usage during the last four months shows that residents are looking to their city’s leaders as trusted and authoritative sources of information.
Slide Into Our DMs: TSA Welcomes Social Media Traffic
AskTSA has had more 1 million social media engagements. It lives on Twitter, @TSA, and Facebook Messenger, and the account is monitored by TSA agents.
6 Ways to Avoid a Context Crisis
Whether you are posting a link to a press release or sharing a photo from a recent ribbon-cutting, make sure you take context into consideration.
Develop Your Social Media Skills
GSMCON is priced for government budgets, and is the most comprehensive social media training event for government. Make plans to attend this year’s virtual conference!
6 Free Platforms and Apps Essential for Solo Communicators
Combined with limited to non-existent budgets, government communicators must get creative to share their agency’s message. Thankfully, there are several useful and free platforms and apps to help communicators execute their varied roles with ease.
6 Things to Consider Before Sharing a Meme
Memes are a popular way to communicate and can be very effective. However, there are a couple of concerns that government has about them.
Tis the Season to Spread Government Cheer!
Local government is having a yuletide time spreading holiday joy.
7 Ways to Make Social Media Accessible
Accessible and inclusive content is beneficial to everyone. Removing barriers to access your social media channels is not only the right thing to do, but it also ensures you maximize the reach of your messaging.
How to Engage Your Community with User-Generated Content
How are government agencies and organizations using user-generated content to provide an immediate, authentic, and engaging digital experience for citizens?