Social Media

Call for Sample Ordinances on Public Engagement

Mike McGrath from the National Civic League posted this on the NCDD LinkedIn group yesterday, and Matt Leighninger of the Deliberative Democracy Consortium posted this to the NCDD Discussion listserv today… (Also be sure to check out our resource on this topic at www.ncdd.org/rc/item/4341 (including a great compilation of legal frameworks shared on an NCDDRead… Read more »

Digital visions

I spend a fair bit of time talking to local councils and the like about taking a strategic approach to digital stuff, although usually it is mostly around engagement, and a bit of communications. It’s important – simply to know what you want to achieve and why. As soon as you have those things figureRead… Read more »

The Four Rules of Media and Layers

These four rules help government agencies plan for social campaigns, because they force us to answer key questions about our audience, our message, the tools at our disposal, and the resources available to us–the four constant variables in every activity that includes a social layer. The Goal of a more Participatory Government I’ve been thinkingRead… Read more »

Confusion Surrounding Social Media Monitoring

Here are some verbatim responses I often get when asking clients the following question: “Have you ever monitored social media while at work?” “social media monitoring is not our responsibility, it’s done by the [comms/web/IT] people]” “we have a social media monitoring tool gathering info for us” “we already do media monitoring” “our [branch/department/organization] doesn’tRead… Read more »

6.5 million LinkedIn passwords leaked online, change yours!

According to several links on LinkedIn, 6.5 million passwords have been leaked. Considering that there are about 100 million LinkedIn users, that’s a pretty high chance your (or my) passwords were leaked. I’d recommend changing your passwords not just on LinkedIn but for any account that shares that password. Change Your LinkedIn Passwords, Right Now!

The Rise of Social Government – Fels Institute Social Media Report Sneak Peak

This week I had the chance to sit in a 
webinar, The Rise of Social Government, which was presented by the Fels Institute and sponsored by GovDelivery. The webinar previewed a report that will be released shortly on how local governments are using social media. I thought it was a fascinating discussion; the
 slides andRead… Read more »

ConnectedCOPS Awards Nominations Due May 31 for Outstanding Use of Social Media by Law Enforcement

Nominate your Law Enforcement agency or another Law Enforcement agency for outstanding use of social media – nominations are due tomorrow night – May, 31, 2012! Nominate your agency or another now! There are six categories: ConnectedCOPS Award of Excellence at a Large Agency ConnectedCOPS Award of Excellence at a Small Agency ConnectedCOPS Leadership AwardRead… Read more »

A tale of the social media one-way street: City of Manor reverts back to the dark ages…

Reposting this from my blog “Social Media in the Public Sector“: https://inesmergel.wordpress.com/2012/05/29/a-tale-of-the-social-media-one-way-street-city-of-manor-reverts-back-to-the-dark-ages/ Remember the unbelievable Government 2.0 and social media success story of the City of Manor – a small town in Texas? Dustin Haisler, former city manager & CIO of Manor, was the driving force behind the use of WordPress to redesign the city’sRead… Read more »

Social Networks: An Alt-Org Chart

Dan Chenok recently emailed me and John Bordeaux a New York Times story and asked us for our opinions. The articles was “From a Facebook Founder Comes a Way to Streamline Work Flow,” and the quote that moved Dan to ask for our input was this: Dustin Moskovitz [a Facebook Co-Founder] thinks this is aRead… Read more »