From our USDA Blog – The Most Wonderful Time of the Year: Our Favorite Social Media Moments from 2011. It’s been an exciting year for USDA Web Communications, stepping in to new territory and pushing the bounds of government social networking and outreach. Coming from a traditional press operation in an agency setting, I’m thrilledRead… Read more »
I’ve noticed a lot of “spam” followers on Twitter for the last few weeks, whereas I’ve never had any before. While I don’t get any direct negative effect from it, it makes me wonder if this is a symptom of Twitter being on the way out as one of the social media platforms to use.
How your organization can adopt social media tools internally to drive results and become a social business. Wading into Social Media The terms “enterprise social networking” or “social media” often conjure up images of hip, savvy startups. But many of you are on the forefront of using applications like GovLoop to share best practices andRead… Read more »
Survey results released in August by the American Red Cross revealed some pretty high expectations for the public in terms of how quickly they expect a response during a disaster. This key finding really stood out: “For those who would post a request for help through social media, 39 percent of those polled online andRead… Read more »
Three years ago, I used the #Gov20 hashtag for almost all the content I posted to Twitter. The community of government folks on Twitter was smaller and most of them were pushing the Government 2.0 movement forward, so the lion’s share of what we talked about centered on social media and the innovative use ofRead… Read more »
What could you do if you had access to all of twitter all at once? What if you combined that with 75 million other data feeds? And combined it with an easy-to-use-tool and impressive visuals? What if it were a service software? That’s exactly what the Social Media Command Center from InTTENSITY is. It’s yourRead… Read more »
There are rules of etiquette for every social situation, from dining to business meetings – and even dining during business meetings. Most of these rules have been around for a while and they are just an accepted part of social interaction. There is a whole other set of rules and guidelines that falls under theRead… Read more »
First, my social media mantra was something I said and tweeted: mission, tool, metrics, teach. Then it was a blog post. Now I’ve created a workshop that I delivered recently at a conference. It combines several other presentations and things I’ve said and written over the past few years. At the conference, people sat 4-5Read… Read more »
Have you heard that there is a class focused just on social media use in government agencies (as well as a discussion of e-government in general) that will be held online in January? It is through the University of California in San Diego (UCSD) and will run over 6 weeks from January until the endRead… Read more »
Social media in government has experienced an evolution in the past three years, since the administration’s Open Government Directive forced it into the mainstream of every agency’s operations. Each step in this evolution can be summed up by one word and one driving question, and each has had countless articles devoted first to exploring theRead… Read more »