Katharine Zaleski of the Washington Post pointed out that around the 2008 election, visitor numbers to their website was stagnating. “Why was it stagnating?”, she asked. The problem was that the Post wasn’t utilizing social media to its fullest potential. After this realization, they began investing in social media. They found that viewers to theirRead… Read more »
Whether your social media outlets represent your entire department or just one office, deciding on your the kind of information you will share shapes interactions with your followers. I have seen several public entities struggle with what they should share via social media. My suggestion has been to come up with a list of standardRead… Read more »
Several sessions at the TRB 91st Annual Meeting will focus on the role of social media in public transportation. Here’s a quick overview. Original post
As towns and cities are geared up for winter snowfall, some are making sure that those charged with clearing it are doing their jobs. Chicago, for example, has last year installed trackers on its fleet of ~300 snowplows, and turned them on again this year just in time for their first major snowstorm. So manyRead… Read more »
This post has been updated to highlight the role of GSA’s Web Manager University. Starting February 7, I’ll be leading a 12-week social media in government course that aims to help new and aspiring social media practitioners understand the strategy and tools that will help the succeed in their roles. The class is being offeredRead… Read more »
Town hall meetings, Twitter, hotlines, e-mail… The list of potential lines of communication goes on. There are more open lines of communication between agencies and the citizens they serve than ever before. Since the advent of the Internet, they are constantly evolving, particularly social media, to better serve the public will. But are we betterRead… Read more »
So glad this story has gotten more attention. Excerpted from the article on the Army website: A massive outpouring of support from Fort Hood, surrounding communities and social media helped a potential nightmare for one Fort Hood family end happily last week….. {ELLIPSE} “Facebook provided great information,” Fort Hood Garrison Commander Col. Mark Freitag said.Read… Read more »
I happen to subscribe to the official Facebook page of Fort Hood (TX) because my husband sometimes teaches there..I am on the East Coast. He had a fantastic experience there, made friends, and learned a lot himself. I check in once in a while to see what “the Great Place” is doing because he wasRead… Read more »
“Top social media trends in 2012” would find at-least a quarter of the topics from outside the present social media niche up to a good extent. While 2011 itself experienced the never before growth in tablets and the developments in mobile technologies, in my personal view, they never could be considered directly within the nicheRead… Read more »
From our USDA Blog – The Most Wonderful Time of the Year: Our Favorite Social Media Moments from 2011. It’s been an exciting year for USDA Web Communications, stepping in to new territory and pushing the bounds of government social networking and outreach. Coming from a traditional press operation in an agency setting, I’m thrilledRead… Read more »