It is partly out of self-interest that I write a response to Bill Keller’s NYTimes Op-Ed, “The Twitter Trap“; I am a Social Media Director. But more than that, I think Bill’s a smart guy who deeply misunderstands something, and as a significant part of my professional life was spent as a teacher, I wantRead… Read more »
A few weeks ago, I wrote about the shift from a ‘push’ to a ‘pull’ information economy. The same forces are also changing the nature of knowledge management (KM) – replacing a model in which KM was an activity that was centralized in terms of time, personnel, and location, to a highly distributed activity. ThisRead… Read more »
Government employees know that they have to be careful about what they say when blogging, Tweeting, or posting on Facebook in an official capacity. But what about on your own time? According to Government Technology, officials in Kent County, Delaware recently tried to bar employees from posting negative comments about their job on social mediaRead… Read more »
***Register for June’s Free GL Training on Knowledge Mgmt & Social Media – 6/9 at 2pm est** It’s funny. A couple years ago I was in charge of a social media platform inside my agency for internal use amongst employees. At the time, I thought of it as a social media project or specifically anRead… Read more »
As I’ve said before, there are very few absolutes when it comes to social media. Trust me, I’m well aware that the first word in “social media” is “social.” And there’s no question that the gold standard is to fully engage in any platform like Twitter, and that means retweeting, following others, etc. In Facebook,Read… Read more »
It’s time to “take 5” for the… Friday Fab 5! We had a busy week here on the site. Lots of great content and even more great comments! I wish we could recognize them all, but alas, we only have the time to highlight a few. So without further ado… Today’s Blog of the WeekRead… Read more »
via flickr.com “NYC Mayor Michael R. Bloomberg and Chief Digital Officer Rachel Sterne today unveiled Road Map for the Digital City – a comprehensive strategy to make New York the nation’s leading digital City.” 16 May. This amazing effort and beautifully structured and designed report sets out examples of what has been done and whereRead… Read more »
A few months ago, I was approached by a university and asked if I could teach a Social Media class. Though I have not committed to teaching the class (those of you who grade papers will know why), I have put together a rough outline of what I’d like to cover, how I’d structure theRead… Read more »
It’s that time of the week again. It’s the… Friday Fab 5! Happy Friday the 13th. Yes, it is that special day which we all secretly dread yet again, but I wouldn’t worry too much. Last I heard, reading the Friday Fab 5 is supposed to give a person extra luck on days like this.Read… Read more »
In an effort to regain the public’s trust and fix their reputation, the National Air Traffic Controller’s Association (NATCA-the nation’s largest union for air traffic controllers) is turning to social media for help. Via a brand new video posted on YouTube earlier today, a group of experienced air traffic controllers from around the country explainRead… Read more »