I recently rejuvenated a blog I had started 2 years ago. This is my first post at the new location conflictofvoices.blogspot.com. After more than a year of research and observation I still haven’t found the definitive answer on the most effective way to use social media. I’ve read the expert’s books, listened to lectures andRead… Read more »
The Los Angeles Fire Department is a pioneer among public safety agencies and emergency responders in the usage of social media. The Department’s initial social media efforts began in 2005 and have since garnered recognition nationwide. LAFD’s presence is spread across multiple social media channels including Twitter, Facebook (look up the group “Los Angeles FD),Read… Read more »
Just read an interesting article on a Washington survey from the National Journal. Interesting to see that Social media seems to be a bigger deal to Government than private sector. The results: Over 1/2 of Capitol Hill staffers, federal executives and employees of corporations, lobbying firms, nonprofits and other private sector organizations view Twitter asRead… Read more »
After a recent post about newroom 2.0 make overs…I’d now like to emphasize that there is a legitimate need to change towards the use of social media as part of your communication, marketing, outreach, employment recruitment, and the meeting of your agency procurement needs strategy. Therefore, I went looking for good examples of Web 2.0Read… Read more »
This guidance was written for a UK audience, but local politicians from anywhere will find everything bar a few legal bits useful. People are now turning first to the web to find everything from information about days out, entertainment, shopping, to making connections with friends and colleagues. People expect to be able to comment andRead… Read more »
Commenting is an honor and a privilege. What readers often don’t realize is how much they can add to a post by commenting.The old model was “broadcast.” Your radio, television, or newspaper communicated “at” you. The result was lowest common denominator news, education, and entertainment.In 1999, the Cluetrain Manifesto started with “All Markets Are Conversations”Read… Read more »
Netflix is a subscription based DVD rental service that lets its customers browse thousands of movies online and then delivers them though the mail system. With so many movie choices available and to be competitive with brick and mortar rental establishments, Netflix has improved its customer satisfaction though numerous user interface improvements, movie distribution centers,Read… Read more »
As many of you know, the birth of my first child (a boy!) is imminent. We just crossed the 39-week mark yesterday and we are just buzzing with excitement in the Krzmarzick household. So I set up a Twitter handle for him already: @WizKidKriz And, of course, I am planning to create a GovLoop profileRead… Read more »
http://www.nagconline.org/ orginally published by NAGC Newsletter, February 2010Social Media & Government: An Oxymoron or a Perfect Challenge?Author: Andrea Schneider Social Media is an Open System. Thriving social media sites are interactive, ever evolving, receptive to change, build relationships, share information, and rely on constant communication. They are community building, dependent on participation, and highly collaborativeRead… Read more »
“The Real Challenge of Web 2.0” by Mark Oehlert makes 2 simple, awesome points about workplace social media. “The reason these objections [Fear, Control and Trust of social media] are a collective red herring is that social media actually do not create any of these as new vulnerabilities. If employees have e-mail and phones orRead… Read more »