What Agencies Can Learn from the Space Force’s Digital Workforce Training
The Space Force has a comprehensive plan for training its IT professionals and keeping them up to date. Agencies at all levels can learn from the program.
State and Local
For North Dakota, the Pandemic Kickstarted a Transition to Digital Work
When governments nationwide had to switch to remote work nearly overnight, North Dakota’s technology office met the challenge of supporting and equipping 8,000 state employees who were suddenly working at home. Here’s what they learned.
How One State Advances Cyber Protection
The everyday functions of government — and the services that agencies provide constituents — depend on strong cybersecurity protections. One state’s plan for disaster recovery helped it respond effectively to 23 simultaneous ransomware attacks. But the state has more in mind than that.
A New Era in Government: What Determines the Pace of Change?
The speed of innovation depends on the workplace environment that leadership develops and maintains. Here’s how managers can create a change-friendly culture.
Cloud Considerations for Cities, Towns and Villages
Investing in the cloud can present opportunities and obstacles. Here are the two big cloud considerations for city leaders.
In Chicago, Collaboration Makes Early Childcare Better
Agencies often lack reliable, real-time data that can help them solve critical problems. In Chicago, officials used the cloud to bring early childhood care to underserved demographics.
How Do You Stop Recidivism? Technology Can Help
High recidivism indicates something isn’t working in our jails. Technology can help break the prison-to-prison pipeline.
Use Data Visualization to Show, Not Tell
There’s nothing more transparent than raw data. But that’s not accessible to people. That’s where data visualization comes in. Increasingly, users expect data to be something they can see, not just read.
Promoting Hybrid Collaboration in North Carolina
When North Carolina’s Department of Information Technology went remote in 2020, CIO Jim Weaver learned how to foster collaboration within a hybrid workforce.
Managing a Hybrid Workforce in Queens, NY
Here’s how one New York City borough balances remote and in-person work … and why officials think that remote opportunities are so important.