Use Data Visualization to Show, Not Tell
There’s nothing more transparent than raw data. But that’s not accessible to people. That’s where data visualization comes in. Increasingly, users expect data to be something they can see, not just read.
State and Local
Promoting Hybrid Collaboration in North Carolina
When North Carolina’s Department of Information Technology went remote in 2020, CIO Jim Weaver learned how to foster collaboration within a hybrid workforce.
Foster an Inclusive (Hybrid) Workplace
How Dallas city government created a welcoming, inclusive atmosphere for all its employees.
Managing a Hybrid Workforce in Queens, NY
Here’s how one New York City borough balances remote and in-person work … and why officials think that remote opportunities are so important.
Government Resilience Begins in the Cloud
Agencies must serve the public without fail, especially in uncertain times. A strong government starts in the cloud.
4 Actions To Thwart a Cyberattack
What is the best protection against cyberattacks? Eliminate bad practices from your agency.
How to Develop Digital Services for the Next Big Change
It is somewhat a paradox that state and local governments are expected to be more transparent and more secure than ever before.
Reno, Nevada Leads with GIS to Meet Growing Population and Business Needs
When the city of Reno launched initiatives to expand its economy and offset pandemic-related tourism declines, it relied on new technology: geographic information systems (GIS). Here’s what GIS do — and what lessons Reno has to share.
Paper Is Draining Your Talent: Digitize Spend
Management Instead
It’s not uncommon for the spend management process to look like employees carrying a pound of paper expenses from one building to another. You may see some obvious pain points here.
How to Build Innovation Into Service Delivery
From the lobby to the living room, constituents are changing expectations about how they want to interact with their government.