State and Local

How a Massachusetts City Puts Cloud First Into Practice

What happens when the need for innovation outweighs both the capacity of the IT department and the city’s ability to invest in more hardware and people to manage it?

If Cybersecurity Is a Team Sport, How Can Your Agency Play as Part of the Team?

At GovLoop’s online training Thursday, government experts spoke about what agencies are focused on in this phase of bolstering their cybersecurity.

Videoconferencing: Modernizing How Employees Connect and Collaborate

At the intersection of all types of reforms we cover — people, technology, innovations and budgets — lies one that has reimagined what it means to communicate: videoconferencing.

Simple Design Strategies for Improving Constituent Experiences With State and Local Agencies

Agency decision makers and frontline workers should work to improve online constituent experiences. Here are tips for enhancing those interactions.

Vaccine Distribution: Lessons Learned for Future Public Health Response

Maricopa County needed to identify the most vulnerable areas in the county and promote optimal vaccination sites to the public.

How 1 California City Takes a Geographic Approach to Tackling Homelessness

The city of Modesto, California used mobile apps powered by geospatial technology to identify homeless populations and improve outreach and services.

Human-Centered Design Isn’t Just for Designers

Here’s how government leaders are infusing human-centered design into their everyday work and across their teams.

Practical Lessons From a Government Silo Breaker

The first step is realizing that what you’re doing is valuable to share, no matter how mundane it might seem, and then actually sharing it.

Pennsylvania Went Low-Tech to Simplify Benefits Renewals for Residents

The state created a no-code solution to help people understand their unemployment benefits year end process. Here’s how they did it.