Colorado’s Human-Centered Response to COVID-19 Exposures

Here’s what the Colorado Digital Service learned from using human-centered design to guide COVID-19 response efforts.

How a California County Court Elevated Data-Driven Decision-Making for the State

Here’s how an Orange County court built its first data warehouse and became a blueprint for the state of California.

Why We All Need Self-Service and a Good UX

Government users and service providers share the feeling that if we can figure out how to make something simple once, we can do it again, for all types of services. Self-service is a good first step.

The Top 3 Challenges for Improving Early Intervention

The key to modernizing the early intervention (EI) space is digitally transforming so data, processes and accessibility meet the “new normal” we’ve established over the past year.

4 Best Practices in Government Procurement

Maintaining a tight grip on procurement has been a long-standing challenge for governments of all sizes – but there are best practices to help ease the burden.

Helping Governments Buy Better

Here are insights from three government organizations navigating the challenges of procurement and project management.

Your Playbook for Protecting Against Cyberattacks

Unfortunately, these scenarios are happening more frequently across the nation. But there are ways to bolster your defenses. It begins with creating a security playbook.

How to Drive Problem-Solving that Puts People First

In the race to find a solution to pressing issues, it can be easy to overlook one of the most important steps – which is actually defining the problem.

Delivering Vaccines Intelligently

Human decisions are making the critical difference. How can technology best assist state and local agencies in their response and vaccine rollout?

How Incremental Work Helps Navigate Team Conflict

Disagreement within teams may be completely normal, but it doesn’t mean it’s easy.

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