How to Drive Problem-Solving that Puts People First
In the race to find a solution to pressing issues, it can be easy to overlook one of the most important steps – which is actually defining the problem.
State and Local
Delivering Vaccines Intelligently
Human decisions are making the critical difference. How can technology best assist state and local agencies in their response and vaccine rollout?
How Incremental Work Helps Navigate Team Conflict
Disagreement within teams may be completely normal, but it doesn’t mean it’s easy.
How Agile IT Is Guiding State Return-to-Office Plans
Here’s how an innovative and flexible IT system is helping one state manage COVID-19 data for more than 60,000 government employees.
Securing Hybrid Workforces: How to Do Your Part
Cybersecurity isn’t a monolith. With this in mind, what can employees, supervisors and security professionals do to continuously align with strong security practices?
Leaving Paper Behind: How a Nebraska Agency Became Modern-Day
It’s tough to imagine an organization more tied to the past than Duet was just a few years ago, before streamlining its operations.
How Gov’s C-Suite Is Moving Agencies Forward
Government executives faced sweeping changes the past 18 months, from a “data explosion” to increased virtual collaboration. They’re applying all the lessons they learned into 2022.
Q&A: Getting Schooled on Zero Trust Security
In this Q&A interview, Connecticut Chief Information Security Officer (CISO) Jeff Brown explains what zero trust security is and how it can help agencies.
San Antonio’s 311 Service Paves the Way for Customer Service in a Post-COVID World
Here is how one city handled the increasing demand and elevated expectations for digital services while accommodating the needs of a hybrid workforce.
Don’t Hold the Door, State and Local Cyber Experts Say
State and local cybersecurity experts want employees to better understand one thing: “All it takes is one click to open up an incident.”