The New Possibilities for Social Services
Poor-performing legacy systems affect all stakeholders in social services, from clients and caseworkers to IT departments and agency leaders.
State and Local
How Transit Agencies Can Drive Improvements
Before the pandemic hit, public transit agencies were going through a rough patch, which meant less money for infrastructure, maintenance and modernization.
Why Low-Code Development Just Became a Top Priority for Government
Low code certainly proved its worth during the pandemic. However, it will be even more important after new cases fall to near zero.
How Agencies Are Enhancing Public Trust and Benefits With Advanced Data Analytics
Data analytics enable unprecedented budgetary transparency and accountability and, by extension, can do much to enhance trust in government.
Two Communities Embrace Digital-First Mentalities
Using cloud computing’s on-demand, decentralized capabilities, the Content Cloud enables agencies to create, govern and share their content digitally.
California DMV’s Progress During the Pandemic
In less than two weeks of the California DMV’s offices closing, 1,200 employees were able to access on-premises computers from home.
How to Manage the Influx of COVID-19 Grants
The right technology and talent are key to managing a surging scale of grant money.
How Can Digital Government Connect Citizens Without Leaving the Disconnected Behind? Part 1
Find six takeaways on a recent survey about COVID-19’s impact on digital government and Americans’ expectations of technology and public services.
Motor Vehicle Services in The Palm of Floridians’ Hands
MyFlorida is an innovative, digital reimagining of how constituents interact with local driver license and motor vehicle service centers.
Is Modernization Worth the Effort? 3 Factors to Consider
Given a limited budget, how do you make a go/no-go decision on an IT modernization initiative? Try approaching it like a home improvement project.