Remote Connection Is an Essential Technology for Child Welfare
Agencies must invest in tools and essential technology now to prepare for an expected surge in child welfare cases, as well as future public health or emergency crises.
State and Local
Business Resiliency & Research: Resources to help Agencies Assess the Impact of COVID-19
Agencies have spent countless hours responding to the COVID-19 pandemic. Now is the time for agencies to shift their focus to resiliency efforts.
How a City in Nevada Eased Telework Pain
For the City of Sparks, Nevada, the first two weeks of remote work hurt a little.
How to Write a Successful Government Grant Proposal
How do you put together a standout application with more public-sector entities vying for competitive funding opportunities? Here’s a starting point.
How Agencies Can Protect Data and Enhance Cybersecurity
Cybercriminals see new opportunities to attack agencies by exploiting unsecured cloud-based services that were deployed as part of the shift to remote-work.
Detroit Uses GIS to Map Out Highways in the Sky
Operational efficiency is one of the four technology tenets of a smart community. It takes many forms, but it essentially involves developing new ways of working that enable agencies to optimize the management and performance of internal operations and constituent services. New workflows can reduce the cost of and time it takes to deliver existingRead… Read more »
CARES Act Funding for Remote Operations
Technology that improves remote-working capabilities for government employees is eligible for CARES Act funding. So, too, is technology that supports social distancing, such as solutions that provide COVID-19 updates, allows remote bill-paying or facilitates remote meetings.
Delaware’s Path to Digital Service Delivery
In late April, millions of Americans filed for unemployment benefits, overwhelming government IT systems. But Delaware’s Labor Department website didn’t crash, not even once
How to Address Security Vulnerabilities in the Development Cycle
State and local agencies are focused on digital transformation and cybersecurity hand in hand, with software at the heart of digital transformation.
COOP Is a Process, Not a Document
Traditionally, government has viewed continuity of operations as a document. But COOP is really a process — a living, real-time activity that mitigates or addresses any disruption to a mission-critical operation or service so that it keeps running.