The Countdown has Started for Digital Accessibility Requirements. Are You Ready?
DOJ has released new regulations requiring state and local agencies to make their digital content accessible. Here’s what you need to know.
State and Local
Embracing the Roles Your Agency Plays
Agencies play so many different parts in the lives of constituents. Here are six categories of government work that have distinct interactions with the public and ways of establishing trust.
Building Civic Trust Through Civic Tech
Civic tech is a vital way to improve constituent trust, and there’s a lot of potential for it to develop and grow.
A Plan for Access in Arkansas
Arkansas Courts needed a better case management system. So they built their own, to save money and get the features they need.
Open the Doors to the People You Need
Government at all levels struggle to recruit workers, especially for information technology roles. Here’s how one agency expanded its pool of eligible applicants and built a workforce with the right skills at the right time.
NJ Makes Applying for Unemployment Benefits Easier
In New Jersey, officials are finding ways to make the unemployment benefits system clearer, more seamless and more compassionate. It’s the result of thoughtful, agile, evidence-based modernization.
NYC Broadband Program Closes the Digital Divide
To help close its digital divide, New York City created an innovative subsidy program that brings broadband access to hundreds of thousands of low-income residents.
Technology Can Promote DEI in Prisons
Despite recent progress with diversity, equity and inclusion (DEI) initiatives, one largely minority demographic — the incarcerated — lags behind. Prioritizing DEI principles in prisons starts by equipping incarcerated individuals for success as soon as they enter a facility.
Leverage Resources for Transformations With Impact
Most state and local governments struggle with limited resources. When considering digital transformation, they must weigh both service improvement and cost savings.
Think of Your Constituents as End Users
Community engagement increases when agencies think of residents as end users, not just beneficiaries of government services.