The Landscape of Government HR
Answering personnel management questions will be critical if the government is to excel in its missions and break free from overly bureaucratic processes in the 21st century.
State and Local
A Preview of the Smart City of the Future
We’ve identified three mega trends that anyone interested in the future of cities should care about: data as a fuel for progress, intelligent experiences, and autonomous entities. Let’s explore each.
Asking Citizens What They Need
The best way to find out what citizens need is to ask them. In municipal government, we can do that in a variety of ways.
Using Creative Steps to Repair Potholes
Communities are coming up with creative ways to deal with potholes.
Intelligent Automation for Actionable Insight and Cost Reduction
It is important for cities to understand and adopt intelligent automation to advance their smart cities strategy, or risk falling behind.
Putting the ‘U’ in User Experiences in Government
User experience in government isn’t just about tech – it refers to how easy or difficult it is for government employees to get their job done.
How Colorado is Crafting New User Experiences
MyColorado offers all of Colorado’s offical state services in one application that citizens can conveniently use on their mobile devices.
Make Sure to Attend GovLoop’s User Experience Virtual Summit
Register now to join your peers for this convenient, completely free virtual summit!
Learn How the City of Albuquerque Uses Alexa to Serve Citizens
Albuquerque’s 311 system goes beyond traditional phone calls with online, mobile app and Alexa options. Did you know in 2018, Albuquerque became the first city to integrate Amazon Alexa with its 311 contact center?
Academia Helps Cities Define Their Smart Cities Strategies
Public sector leaders need all the help that they can get in defining their Smart Cities strategy. With programs like the Smart Cities Innovation Accelerator by Harvard, it’s clear that academia is leading the way in offering this guidance.