A Plan for Access in Arkansas
Arkansas Courts needed a better case management system. So they built their own, to save money and get the features they need.
State and Local
Open the Doors to the People You Need
Government at all levels struggle to recruit workers, especially for information technology roles. Here’s how one agency expanded its pool of eligible applicants and built a workforce with the right skills at the right time.
NJ Makes Applying for Unemployment Benefits Easier
In New Jersey, officials are finding ways to make the unemployment benefits system clearer, more seamless and more compassionate. It’s the result of thoughtful, agile, evidence-based modernization.
NYC Broadband Program Closes the Digital Divide
To help close its digital divide, New York City created an innovative subsidy program that brings broadband access to hundreds of thousands of low-income residents.
Leverage Resources for Transformations With Impact
Most state and local governments struggle with limited resources. When considering digital transformation, they must weigh both service improvement and cost savings.
Think of Your Constituents as End Users
Community engagement increases when agencies think of residents as end users, not just beneficiaries of government services.
A Plan for Access in Arkansas
Arkansas Courts needed a better case management system. So they built their own, to save money and get the features they need.
Caring for Survivors of Violence in the Cherokee Nation
More than three-quarters of Native American and Alaska Native adults are victims of violence in their lifetimes. A Cherokee Nation program, called ONE FIRE, is providing both immediate and long-term resources to victims.
A 21st-Century Education in Ohio Prisons
Education can make a big difference for people leaving prison. Here’s how one state is using tech increase the options for incarcerated students.
Travis County Makes Audits Less Taxing
Travis County, Texas, is legally required to audit its property tax refunds, but a heavier workload (and no additional resources) made that increasingly difficult — until the auditor’s office implemented a new automated analytics tool, that is. Processing time has plummeted by 91%, among other dramatic achievements.