NYC Broadband Program Closes the Digital Divide
To help close its digital divide, New York City created an innovative subsidy program that brings broadband access to hundreds of thousands of low-income residents.
State and Local
Technology Can Promote DEI in Prisons
Despite recent progress with diversity, equity and inclusion (DEI) initiatives, one largely minority demographic — the incarcerated — lags behind. Prioritizing DEI principles in prisons starts by equipping incarcerated individuals for success as soon as they enter a facility.
Leverage Resources for Transformations With Impact
Most state and local governments struggle with limited resources. When considering digital transformation, they must weigh both service improvement and cost savings.
Think of Your Constituents as End Users
Community engagement increases when agencies think of residents as end users, not just beneficiaries of government services.
A Plan for Access in Arkansas
Arkansas Courts needed a better case management system. So they built their own, to save money and get the features they need.
Caring for Survivors of Violence in the Cherokee Nation
More than three-quarters of Native American and Alaska Native adults are victims of violence in their lifetimes. A Cherokee Nation program, called ONE FIRE, is providing both immediate and long-term resources to victims.
A 21st-Century Education in Ohio Prisons
Education can make a big difference for people leaving prison. Here’s how one state is using tech increase the options for incarcerated students.
Travis County Makes Audits Less Taxing
Travis County, Texas, is legally required to audit its property tax refunds, but a heavier workload (and no additional resources) made that increasingly difficult — until the auditor’s office implemented a new automated analytics tool, that is. Processing time has plummeted by 91%, among other dramatic achievements.
Raleigh Modernizes Local Government with Geospatial Technology
Mapping and data analysis help Raleigh, NC, respond to emergencies and plan for the future. Learn how geographic information systems can improve city services.
How to Secure Your Network Identities
Cloud computing can present identity-related risks that agencies aren’t ready for. They need visibility into their network’s security, the ability to be proactive rather than reactive, and the tools to respond before, during and after a cyberattack.