The Challenges to State and Local Government
To fully reap the rewards of cloud, agencies must consider which cloud offering best fits their existing infrastructure investments, IT skill sets and management procedures
State and Local
Yorba Linda Revamps Website, Launches Mobile Tracker
“People felt like City Hall wasn’t working with them. It was almost working against them.” In Yorba Linda, CX was a problem.
Why Use Hybrid Cloud Infrastructure?
Hybrid cloud infrastructure can offer multiple benefits to state and local governments. Let’s review them.
What’s New in State and Local Government CX?
Laws such as 21st Century IDEA do not apply to state and local governments, but that hasn’t stopped them from forging their own paths.
Texas Program Helps Adults With Some College, But No Degree
GradTX aims to help near completer and stop-outs who have some college, no degree. The aim is to help them finish what they started.
How Online Resolution Benefits Governments
Online dispute resolution not only makes citizen reporting easier. It speeds resolution. The result is improved citizen satisfaction as well as new efficiencies and costs savings for the agency.
Lessons Learned: Informing and Inspiring Action Through Data
How does your organization use its data? Are you sitting on a goldmine that is not being used? Are you in data-overload mode? Or are you optimizing the value of your data to achieve agency goals and priorities?
This Internship Challenge Links Employers with Students
Internships are an important bridge as student move from education to the workforce.
Why Local and State Governments Should Look to the Private Sector When It Comes to Automation
Though operations between the two sectors are very different, the public sector can still learn a few lessons in digital transformation from the private.
The Science of Where in Smart States
Smart states understand that smart is a journey, not a destination, and with GIS technology they can solve current challenges.