5 Questions on Systems of Care for Time Sensitive Emergencies
Here are five questions that senior officials in local government should ask to assess the current status of systems of care for common high-risk, time-sensitive emergency conditions.
State and Local
Mississippi Uses Cloud-Based AI for Citizen Help and Knowledge
Amazon’s cloud-based voice response system has become famous for technological integration within homes, but many people don’t think of these same technologies when it comes to the government.
Launching a High-Impact Strategic Plan with No Budget
How to communicate a strategic plan to stakeholders and encourage grassroots understanding, acceptance and engagement, despite limited resources.
The Impact of Drones on Public Safety — and Why They’re Here to Stay
Drones are enhancing the safety and effectiveness of operations of our public safety agencies and are here to stay.
How Santa Clara County Used E-Signatures to Cut Costs and Improve CX
To unlock employee productivity and discover cost savings, Santa Clara County turned to e-signatures. Dunkin’s staff conducted a study on the savings Santa Clara County accrued by establishing digital workflows, and the results were “mindboggling.”
Why Resilient Communities Must Use GIS
A geographic information system (GIS) is a critical part of building resilience. Resilience is the actions that state and local governments can take now to minimize the inevitable impact of shocks and stresses for the community and accelerate the response for when those stresses occur.
Leveraging GIS as an Integrator to Produce Mission Outcomes
Over the years, geographic information systems (GIS) have matured to central enterprise business systems in most government agencies.
Mississippi Uses CloudBased AI for Citizen Help and Knowledge
Want to know the word of the day? How about the standings in the NBA playoff race, or the 33rd president of the United States? Just go home and ask “Alexa.”
Best Practices for Implementing a Cloud-Managed Network
Implementing a cloud-managed network is the solution for state and local government officials who believe their organizations lag behind the private sector in offering digital services to users. When executed properly, the cloud can help governments save money, increase security and improve citizen experiences.
Santa Clara County Offers and Internalizes Digital Services
The incorporation of digital services through Agile development has saved Santa Clara County hundreds of millions of dollars.