How Communities Are Using Data to Address Inequities
Evidence-based policy can help state and local agencies identify and mitigate systemic harms to better serve their communities.
State and Local
How State and Local Government Can Bolster Election Security
In an age of mis-, dis-, and mal-information, election officials need the public to believe they’re doing all this securely, because election integrity isn’t just about accurately counting votes.
An Engaging Strategy for Audience Outreach
Improving public trust and engagement doesn’t happen by chance. It requires a strategy, a clear metric for success — more than click and open rates — and data to benchmark against.
5 Ways to Improve Cross-Government Cyber Collaboration
Cyber criminals don’t care about jurisdictional borders. Governments need to collaborate to keep everybody safe. Here’s some advice on how to do it.
The Case for Centralizing Cybersecurity in Local Government
Cyberattacks should serve as a wake-up call, but organizations don’t always act. Here’s the case for centralized cybersecurity.
A New Type of Agency: Agile and Anticipatory
It matters whether someone has a positive or negative experience transitioning from traditional, face-to-face interactions with agencies to more digital outreach. The right implementation can help.
Embracing the Roles Your Agency Plays
Agencies play so many different parts in the lives of constituents. Here are six categories of government work that have distinct interactions with the public and ways of establishing trust.
Building Civic Trust Through Civic Tech
Civic tech is a vital way to improve constituent trust, and there’s a lot of potential for it to develop and grow.
A Plan for Access in Arkansas
Arkansas Courts needed a better case management system. So they built their own, to save money and get the features they need.
Open the Doors to the People You Need
Government at all levels struggle to recruit workers, especially for information technology roles. Here’s how one agency expanded its pool of eligible applicants and built a workforce with the right skills at the right time.