Raleigh Modernizes Local Government with Geospatial Technology
Mapping and data analysis help Raleigh, NC, respond to emergencies and plan for the future. Learn how geographic information systems can improve city services.
State and Local
How to Secure Your Network Identities
Cloud computing can present identity-related risks that agencies aren’t ready for. They need visibility into their network’s security, the ability to be proactive rather than reactive, and the tools to respond before, during and after a cyberattack.
Automated Licensing Helps Wisconsin Get to Work
A new program in Wisconsin, called LicenseE, has vastly shortened the wait times and hassle associated with processing of applications and renewals. Now, people receive their licenses in under a week, on average.
Maryland County Shapes Growth Strategy with GIS-enabled Digital Twin
In Maryland’s most densely populated municipality, government planners are using geographic information system (GIS) technology, including interactive 3D models, to design innovative housing and land development projects.
Digitizing the Curb Appeal
Digital curb management is a little-known, but so very important, way for cities to manage delivery and parking logistics. Here’s what Seattle, with its 500 loading zones for package, food and supply deliveries, is doing.
Data Integration Helps Agencies Deliver
Too much data is scattered across too many systems — but an integrated data management platform can help agencies save money, automate routine tasks, collaborate more easily and provide more personalized services.
How Software Testing Can Help Agencies Optimize Their Generative AI Outputs
Generative AI holds great potential, but the promise comes with risks. Agencies need to make sure their systems serve the public equitably and effectively.
CX Innovation: Reminder Text Messages Make a Difference
People often learn they’ve lost access to social services benefits when they try to access them and fail. An innovative Louisiana program, called LA’MESSAGE, works to change that by sending text message reminders about deadlines, submission requirements, and other concerns.
Winners of 13th Annual Granicus Digital Government Awards Announced
Granicus has just announced the winners of its 2023 Digital Government Awards — recognizing state and local agencies that excelled in seven award categories: Changemaker, Community Engagement, Customer Experience, Digital Transformation, Operational Efficiency, Trust & Transparency, and Website of the Year.
Cybersecurity Challenges and Opportunities for Local Government
Addressing cybersecurity vulnerabilities in local government entities is crucial to protecting sensitive data and critical services. Federal grant funding can help.