State and Local

How Observability and Automation Help DOTs Defend Against Hackers – and Deliver Better Citizen Experiences

Lives are at risk when traffic management systems fall prey to cyberattacks. But with automation tools and network observability, state and local departments of transportation can implement effective cyber protections.

“One-Stop Shops” Can Improve Access to Public Services

Apply a human-centered approach to public service delivery by creating “one-stop shops” where people can find everything they need to solve a whole problem or complete an entire activity.

How Agencies Can Reduce the Digital Transformation Burden on IT Teams

Digital transformation has made IT administration more complicated. But state and local IT leaders can overcome the burdensome complexity by evaluating on-the-ground impacts and monitoring both individual aspects of the transformation and what’s happening enterprisewide.