How Data and Analytics Can Strengthen State Workforce Ecosystems
Workforce ecosystems are fragile and need constant tending. To strengthen them, state and local governments should harness data and analytics.
State and Local
How Observability and Automation Help DOTs Defend Against Hackers – and Deliver Better Citizen Experiences
Lives are at risk when traffic management systems fall prey to cyberattacks. But with automation tools and network observability, state and local departments of transportation can implement effective cyber protections.
Tippecanoe County, Indiana Improved Transparency and Increased Revenue with Mapping Technology
Tippecanoe County, Indiana used GIS technology to improve transparency with the community about property value assessments, increasing government revenue
“One-Stop Shops” Can Improve Access to Public Services
Apply a human-centered approach to public service delivery by creating “one-stop shops” where people can find everything they need to solve a whole problem or complete an entire activity.
How Agencies Can Reduce the Digital Transformation Burden on IT Teams
Digital transformation has made IT administration more complicated. But state and local IT leaders can overcome the burdensome complexity by evaluating on-the-ground impacts and monitoring both individual aspects of the transformation and what’s happening enterprisewide.
Inspired by the EV Boom, Illinois Town Embraces Sustainability
Leaders for the town of Normal, Illinois are finding power in maps and dashboards to track planned infrastructure projects and share transparently with the public where and how community spending is applied.
Four Ways States Can Overcome IT Complexity in a Hybrid World
IT complexity threatens state and local governments’ ability to modernize and innovate in ways that their constituency demands. But there are four ways that these governments can overcome IT challenges in a hybrid world.
Cyber Resilience Is Not the Same as Disaster Recovery. Here’s Why That Matters.
Faced with evolving cyber threats and slower-moving government budget cycles, how can state and local agencies protect their operations and constituent services? The answer: cyber resilience.
Digital Comms for All: How to Make Your Digital Communications More Inclusive
Making your social media and digital communication accessible for all is more important than ever, and these four tips can help.
Are You Effectively Reaching Your Residents?
This guide offers tips for effectively reaching your residents digitally, with advice from fellow agencies.