My boss and I had an exchange last week that a couple hundred people overheard because it happened online: I wrote a blog about having a bad week at work, and she responded. To be honest, I wasn’t sure if her post made me feel uncomfortable or whether I was fine with it. I gaveRead… Read more »
How many blue planets do you know…and love? Today is the day to celebrate Planet Earth — the one with the atmospheric thin blue line that supports life as we know it. Earth: Thin Blue Line Pretty amazing, when you think about it. Of all the stars and all the galaxies out there, our fragileRead… Read more »
Buzzwords… It seems like every season there are new words to capture the feelings and activities going on in the cyber security world. What are these new phrases or buzz words? Have any proven to withstand time and change in the cyber security world? What spurs these new phrases to come into heavy use? IRead… Read more »
I had the honor of chatting with the Boston SPIN group yesterday during their monthly meeting. The group, primarily engineering minded professionals, developers, QA, project managers, turned out to hear me discuss the topic of extending thought leadership positions via social media. Now, to be honest with you, I had expected to have a smallRead… Read more »
Over the past few months, many participants in #localgovchat have suggested government agencies are ready or should at least strongly consider having their frontline staff – the ones who answer questions on the phone, at the counters and via email everyday – start tweeting to citizens as a customer service option. Why not? They apparentlyRead… Read more »
In many cities, neighborhood councils have been established through a mix of citizen-up voluntary and government-led activities. Often established as non-profits, the resulting entities experiment with a mix of models and activities. My sense is that below the radar, often unregulated by open meeting laws or broadcast communication models, many are experimenting with social mediaRead… Read more »
Dr. Adam Wyner of the University of Leeds Centre for Digital Citizenship and Professor Dr. Tom van Engers of the University of Amsterdam’s Leibniz Center for Law have posted A Framework for Enriched, Controlled, On-line Discussion Forums for eGovernment Policy Making (2010), a paper submitted for EGOV 2010. The paper arises from the EU projectRead… Read more »
I was involved in an interesting discussion today about how the government should measure the success of social media. Just how do you measure it? Certainly, there are tried and true statistics (page hits, numbers of fans, followers, minions, etc) but that doesn’t really measure success. Is it even viable impact data? I never visitRead… Read more »
There seems to be a number of people doing some pretty serious thinking at the moment. On the one side there are CIOs and business managers grappling with some very real challenges and on the other some very good work on identifying the key factors that underlie these challenges. I think the playing field forRead… Read more »
This is a repost from my blog recoveringfed.com About halfway through their new book The Power of Pull, John Hagel III, John Seely Brown, and Lang Davison write about how individuals can use emerging social networking capabilities to harness personally the power of pull–pull being their term for the capability of institutions and individuals toRead… Read more »