Disclaimer: The post below was originally sent to a mailing list of people that are less familiar with social media tools, hence the basic explanatory nature of how Twitter works throughout the post. Lately there have been many articles and interviews, mostly from senior leaders, explaining why they use social media tools. Most of thoseRead… Read more »
This post was partly prompted by Andrew’s discussion of lurkers here. Next week, the IDeA will be hosting an online conference on online facilitation – Facilitation Now! . ( I’m really pleased to be a contributor on Thursday the 25th in a session on online conferences.) I’m really looking forward to the conference because evenRead… Read more »
Note: This was originally posted on my posterous blog on 2/17. Let me make this clear before I get too far into this, I like social networks and, in particular, I find Twitter an incredibly useful tool to connect and engage with people. I use other social networks to greater or lesser degrees and feelRead… Read more »
Government web sites are public records. They exist to help citizens, not promote executives. They should not be used to advance individual agendas. Yet, frequently, the first act of a new administration is to wipe out evidence of the prior leadership. This is more than just changing the names on the “About Us” page. Articles,Read… Read more »
Two years after it’s launch, the United States Embassy in Uruguay Facebook page adds its 4.000 fan. This growing community of followers not only keeps up to date with all our embassy activities, but it participate and engage in activities that go beyond the computer limites. From the virtual world to the real world. We’veRead… Read more »
Great blog from Andrea DiMaio of Gartner – Why gov’t-wide portals have a bleak future: leaner, more Agile Agency portals can solve the same probs, evolve with the new technology, & make more sense in today’s world of new/social media. Your thoughts? http://blogs.gartner.com/andrea_dimaio/2010/02/19/two-more-nails-in-the-government-portals-coffin/ “Should we stop caring about the user interface, which has been suckingRead… Read more »
A recent Federal Computer Week article began by saying that, for fun, I sometimes ask a question through various channels at a government agency to see if I get the same answer. Well, I’m not sure I’d call it “fun.” But I have done just that when preparing to teach a class – mostly toRead… Read more »
I just finished reading an article called “Active lurkers – the hidden asset in online communities.” Here’s an excerpt: “Most communities have 90% of users who are lurkers – people who may consume things from the community, but who don’t contribute…While it is inevitable that larger communities will end up with 1% of their membersRead… Read more »
Just a quick note to let everyone know that early registration is now open for Gov 2.0 Expo, happening May 25-27, 2010 at the Washington Convention Center in DC. Gov 2.0 Expo will be the technology event for 21st Century government, giving government employees and contractors access to the practical tools, in-depth training, and industryRead… Read more »
Freedom of Information Act requests are swamping government. Governments have growing incentive to open-up, be transparent and publish their records (such as lots of email) directly on the web. If records are published, government doesn’t have to waste so much effort replying to FOIA demands. A case study is the municipality of Ann Arbor, Michigan.