Tech

DOD Releases Gov 2.0 Policy for Responsible and Effective Use of Internet-Based Capabilities

Congratulations to all the people inside and outside of DoD and government service who brought us to this point. Following is the news release from the DoD’s press room and a link to the full memo. DOD Releases Policy for Responsible and Effective Use of Internet-Based Capabilities Today the Department of Defense released a policyRead… Read more »

Federal Eye: Hundreds of stimulus recipients haven’t reported on money’s whereabouts

An anti-hunger nonprofit based in the District, Queen Anne’s County in Maryland and a Virginia dredging company are among 389 recipients of federal stimulus dollars that have failed to report on the whereabouts of more than $55 million in economic stimulus funding, federal watchdogs said Thursday. The total amounts to less than 2 percent ofRead… Read more »

Customer Service Mantra: Listen, Respect, Follow

From my very first presentation about being a government web manager – way back in the mid-90s – I’ve said this: “if you listen to your audience, they will tell you what to put on your website.” Listening to your audience is absolutely the cornerstone of great customer service. But it doesn’t stop there. YouRead… Read more »

Big City iPhone App Comes to Small-Town America

CivicPlus has released the highly anticipated Citizen Request Tracker™ (CRT) application for the iPhone and iPod Touch to their more than 580 city and county clients across North America. The app is now available for free at the iTunes App Store. The Citizen Request Tracker app gives constituents in cities and counties currently using CivicPlus’Read… Read more »

Collaboration tools saved 5 state parks, can it help your business or agency?

I was impressed when I read Nancy’s post on GovLoop detailing how social media saved five state parks in Virginia, a cost of $500,000 per year (https://www.govloop.com/profiles/blogs/how-social-media-helped-save?xg_source=activity). I was so impressed with what I read that I wanted to follow-up with Nancy to better understand the original thinking behind these social efforts, the cost, andRead… Read more »

Telecom Aid in Haiti

I had the pleasure recently of interviewing Paul Margie (here’s the interview) of Telecoms Without Borders, on his recent trip to Haiti, where they provided much-needed phone calls between survivors and their families both in Haiti and here in the United States. A very cool use of telecom technology and logistical expertise at work inRead… Read more »

The Obama Administration’s IT Budget

Washington has no shortage of rituals, but few seem to draw more commotion or are parsed for deeper meaning than the annual unveiling of the president’s budget. Now that the budget documents are electronically certified and made available online, the traditional release of freshly bound tomes at the Government Printing Office before a phalanx ofRead… Read more »

Archiving Social Media – Comprehensive Resources on GovLoop and Beyond

Earlier today, I saw this tweet from GovLoop Founder Steve Ressler: So I did a quick search of GovLoop and found a TON of content and conversations (see below). Also, I started creating a GovLoop Guide on Archiving. Want to help me finish it? Send me a message. GOVLOOP RESOURCES >>>BLOGS • Email, records, content,Read… Read more »

Crowdsourcing DNA – Realizing that each engagement has its own footprint

First, the definition that we have at PubliVate of crowdsourcing can be narrow in comparison to how others use the term. The story I read and am referencing and talking about below would not necessarily be something that we see a lot of in our engagements, as of yet. But…we certainly consider that it isRead… Read more »