Moving Beyond Legacy IT
Some organizations haven’t fully embraced the cloud; others still run key operations on Windows XP. But all have challenges to overcome.
Tech
Choosing Tech for CX Improvement
When agencies want to improve customer experience, they often need to add or upgrade technology. Here are some pointers for choosing.
Are You in the Habit of Being Productive?
This guide offers five in-depth steps you can take to boost productivity, as well as advice for government and industry peers.
Getting a Grip on Your Data Landscape: A Comprehensive Guide
In today’s world, people need to understand their agencies’ data landscapes — including the data sources, quality, integration and security, and the value it brings to the business.
Tackling Cybersecurity Talent Challenges
This guide offers a comprehensive look at cybersecurity to prepare your agencies for upcoming challenges and threats.
Let’s Go Shopping for a Cloud Solution
This infographic offers an introduction to shopping cloud marketplace.
Don’t Open the Door to Bad Actors: Protect Your Password
This blog explains the security importance of a password management platform.
Analytics for All – A Case for Why Data Must Be Accessible
This article shares why data analytics should be available and accessible to all.
Simple Design Strategies for Improving Constituent Experiences With State and Local Agencies
Agency decision makers and frontline workers should work to improve online constituent experiences. Here are tips for enhancing those interactions.
Habit #1: Automate (Thoughtfully)
Software can handle some tasks more effectively than humans. Here are some tips for using automation to increase productivity.