Simple Design Strategies for Improving Constituent Experiences With State and Local Agencies
Agency decision makers and frontline workers should work to improve online constituent experiences. Here are tips for enhancing those interactions.
Tech
Habit #1: Automate (Thoughtfully)
Software can handle some tasks more effectively than humans. Here are some tips for using automation to increase productivity.
Navigating the Era of Emerging Technologies: a Roadmap for Government Technology Leaders
New AI technologies are bound to be disruptive, even as they bring new capabilities. Here’s how to plan for them.
Partnerships Can Be the Fuel for Agency Modernization
This report details how public-private partnerships can aid in agency modernization.
How Can Automation Affect Your Agency?
Read up on automation and how it can take your agency to the next level.
The Road to Resiliency
This resource details how cyber resilience can speed up disaster recovery for your agency.
Deliver Better Services With Modernized Observability
This resource offers insight on increasing observability to boost constituent service satisfaction.
Collaborate to Reduce Your Cybersecurity Risk
This e-book explains the effectiveness of a whole-of-state approach to cybersecurity.
3 Ways to Bridge the Cyber Workforce Gap
Improving cybersecurity demands a cyber-ready workforce. But there’s a shortage of available candidates. Here are some steps you can take to fill the hiring gap.
Gov Turns to Creative Solutions for Cyber Staffing Shortages
Check out this report to see how your IT staff can secure your data while facing budgetary and staffing challenges.