An Office of Personnel Management Web page providing news on office closures was redirected Monday to a site with larger servers to cope with a crush of traffic from curious Web surfers eager to learn about the government’s operating status. Users who typed in www.opm.gov were redirected to www.data.gov/opm_status.html and an OPM status update pageRead… Read more »
So what would a new public servant look like in the States? Last weeks Public Sector Informant published an article by Terry Fewtrell on the implications of the work done by the Gov 2.0 Taskforce. Terry is principal consultant with Yellow Edge Consulting. The article New times demand a new public servant, highlights the fundamentalRead… Read more »
Last week I shared Mecklenburg County’s Social Media Strategy, which is really a document related to our overall eGovernment Strategic Plan. The link to the eGov plan is provided with this blog post, and you are welcome to use any or all of the content. (And, if by chance, we have plaigerized anything, it wasRead… Read more »
With the addition of the Open Gov Dashboard @ http://www.whitehouse.gov/open/around, it got me thinking. This dashboard is great to tell us where the agencies are in terms of meeting the OGD criteria. What I would like to know (maybe I just haven’t found it), is…what are examples of agencies far exceeding expectations? I would likeRead… Read more »
CDC Social Media Tools Guidelines & Best Practices The use of social media tools is a powerful channel to reach target audiences with strategic, effective and user-centric health interventions. To assist in the planning, development and implementation of social media activities, the following guidelines have been developed to provide critical information on lessons learned, bestRead… Read more »
Originally published in Federal Times Lily Whiteman February 8, 2010 Remember that reassuring line “I’m on your side” from the Simon & Garfunkel song, “Bridge Over Troubled Water”? Wouldn’t it be nice to have someone on your side at work — someone who would be willing and eager to offer you professional advice — aRead… Read more »
Many IT projects suffer from a lack of clear understanding of how to best motive desired user behavior. People often use terms like “carrots and sticks”, “ensure compliance”, moving people along the “commitment curve”, and “What’s In It For Me (WIIFM)”, but they typically do not understand the fundamental nature of these terms and theirRead… Read more »
Does anyone know if the FY 11 budget was worked on a wiki again? I remember reading an article a couple years in the Post about working the budget on a wiki. The wiki I use at work is still facing oppostion 2 years later. Although most get it. I’d like to get a littleRead… Read more »
This past weekend I had the good fortune to attend an un-conference on Social Media, Collaboration and Social Enterprise. It was great to be around my peers from other sectors.The government sector is rarely at this table as a partner. I think this is a problem.There is a convergence of thinking and emerging collective intelligenceRead… Read more »
This post originally appeared on GovFresh. A few months ago, I came up with a plan to understand our city operations and processes on a much more detailed level. After watching Undercover Boss last night on CBS, I thought I would share it with others, so that it might inspire you to do the sameRead… Read more »