The dominant first year theme of the new Administration has been the importance of achieving “transparency” to build citizen trust. The transparency ideal—inarguable in principle—is difficult in execution. To this end, most of the available leadership bandwidth has been consumed by public promotion of a data centric portal strategy as a means to achieve transparency.Read… Read more »
In case anyone needs more reasons why investing time in social media should be strongly considered, especially at the local government level, I offer this case study (from my own view, of course). In the last three weeks, the H1N1 vaccine has been slowly rolling out to local jurisdictions. In Fairfax County, we’ve now hostedRead… Read more »
Twitter has started its mass roll out of lists and I just created my first of public sector people (and hangers on) I follow. I laughed out loud when I clicked through to see I’d been already added onto 28 existing lists – and what those list titles are. According to some of my followers,Read… Read more »
Last week, I published my assessment of what’s happened in the past year to implement the Federal Web Manager Council’s White Paper: Putting Citizens First – Transforming Online Government. Since then, I’ve been thinking about what could kick-start real progress in implementing the vision of this paper…and a broader government-wide commitment to Citizen Services. SoRead… Read more »
There are so many nifty Twitter tools out there, but my enthusiasm was always dampened for the ones that asked for my Twitter username and password. Why on Earth would I trust them? If they were really that good, I would use them and then immediately change my password. Then Twitter introduced OAuth, named forRead… Read more »
I have a friend who would like to start a blog, but can’t find a blogging site that has an accessible back end (she uses a screen reader). Does anyone have any experience with blogging sites and can recommend one with the fewest accessibility issues?
This is the second of a two-part post about Software as a Service (SaaS) for performance management. In the first part I provided an introduction to SaaS, defined what it is and touched on some of its applications to performance management. In this second part I’ll detail the various benefits of SaaS including but notRead… Read more »
“We shouldn’t be afraid to fail.” “Let’s make smart mistakes.” At TWTRCON DC in October, I had an inspiring and enlightening conversation with Air Force Emergency Technology Chief Capt. Chris Sukach. Capt. Sukach not only gave real-world examples of Gov2.0 success and failure, she addressed the need to have a culture of “smart mistakes” head-on.Read… Read more »
As noted in Part 3 of this series, the vast majority of social media websites allow users to identify who they work for as well as other information about their employment. If employees complete this information, they are to some degree acting as representatives of the organization and all of their posts may reflect onRead… Read more »
Hi everyone, I just wonder if anyone met examples of web 2.0 in government use or in citizen activity in Central and Eastern Europe. Currently I am doing research “Citizen speak out” about experience of CEE societies in new media use for citizen communication, interaction, mobilisation etc. I didn’t find yet good examples although socialRead… Read more »